Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Robinson

Dewitt

Summary

Tech-savvy Office Manager successful at overseeing administrative teams and supporting business activities with skilled, knowledgeable leadership. Energetic professional bringing a solid background in all environments and exceptional attention to detail. Preserve and boost company revenue with strong sales skills and careful investigations of complaints.

Energetic and reliable individual with knack for punctuality and efficiency. Possesses solid understanding of transportation logistics, route planning, and basic vehicle maintenance. Delivers consistent, high-quality service to improve operational flow and meet company goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Transporation Associate L3

Amazon
07.2024 - Current
  • Enhanced timely deliveries by optimizing transportation routes and schedules.
  • Contributed to team success through consistent collaboration with other Transportation Associates and management.
  • Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
  • Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
  • Maintained compliance with all federal, state, and local regulations regarding transportation services.
  • Reduced transportation costs for the company by implementing cost-effective strategies and negotiating with suppliers.
  • Increased customer satisfaction by providing professional service and timely delivery of shipments.
  • Improved safety records, conducting regular vehicle inspections and maintenance checks to ensure proper functioning.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Associate L1

Amazon
11.2023 - 07.2024
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Verified proper labeling and identification on all orders before shipment.
  • Researched and extracted data to complete tasks.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Improved problem-solving skills among team members by implementing innovative training sessions and workshops.

Office Manager

Randalls LLC
07.2019 - 03.2021
  • Complete advanced account reconciliation and document management and manage monies in and monies out.
  • Manage paperwork for business operations, personnel files, and legal requirements such as taxes and business permits.
  • Keep all paperwork current and compliant with internal standards and legal requirements.
  • Manage a high volume of data input and 40+ inbound and outbound calls daily to answer questions, route calls, and take messages.
  • Produce sleek and professional presentation material using QuickBooks and Time-sheets.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Cashier

Tractor Supply
02.2017 - 03.2018
  • Greeted and helped customers complete purchases, locate items and join reward programs.
  • Processed payments effectively and accurately handled cash, credit, debit, and personal check transactions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

Lloyd C. Bird High School
Chesterfield, VA

Skills

  • Budget Administration
  • Employee Training
  • Excellent Customer Service
  • Proficient with Microsoft Office Software
  • Organization & Time Management
  • Oral & Written Communication
  • Data Entry & Maintenance
  • Multitasking Abilities
  • Financial Accounting
  • Office Management
  • Warehouse operations
  • Transportation regulations
  • Incident reporting
  • Vehicle maintenance
  • Hazardous materials
  • Logistics management

Timeline

Transporation Associate L3

Amazon
07.2024 - Current

Associate L1

Amazon
11.2023 - 07.2024

Office Manager

Randalls LLC
07.2019 - 03.2021

Cashier

Tractor Supply
02.2017 - 03.2018

High School Diploma -

Lloyd C. Bird High School

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Hannah Robinson