Overview
Work History
Education
Skills
Timeline
Generic

Hannah Spigner

Lynchburg

Overview

6
6
years of professional experience

Work History

Patient Care Technician, Surgical Unit, LGH

Centra
07.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Server

Logan's Roadhouse
08.2022 - 02.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Outback Steakhouse
05.2021 - 01.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Hostess

Shakers
01.2018 - 03.2020
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

Associates Degree in Nursing - Nursing

Centra College of Nursing
Lynchburg, VA
05.2023

No Degree - Biology

Christopher Newport University
Newport News, VA

High School Diploma -

Brookville High School
Lynchburg, VA
06.2020

Skills

  • Blood Glucose Monitoring

Timeline

Patient Care Technician, Surgical Unit, LGH

Centra
07.2023 - Current

Server

Logan's Roadhouse
08.2022 - 02.2023

Server

Outback Steakhouse
05.2021 - 01.2022

Hostess

Shakers
01.2018 - 03.2020

Associates Degree in Nursing - Nursing

Centra College of Nursing

No Degree - Biology

Christopher Newport University

High School Diploma -

Brookville High School

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