HARLEY ESTES
Operations & Program Management
Wallops Island
Summary
Knowledgeable Director of Operations with proven track record in optimizing operational efficiency and streamlining processes. Successfully managed cross-functional dependencies, tracked execution metrics, and improved productivity while increasing operational continuity across multi-agency stakeholders and reducing cost. 10+ years supporting complex Department of Defense and federal programs across classified and regulated environments. Demonstrated independent decision making skills and sound judgement to positively impact company success. Trusted on-site point of accountability in environments requiring precision, discretion, and reliability.
Overview
10
10
years of professional experience
Work History
Operations & Program Coordination Lead – SPY-6 Program
Systems Development Corporation
02.2025 - Current
- Coordinate and maintain integrated operational schedules supporting test events, maintenance, calibration, access control, and data movement across classified and unclassified environments.
- Serve as the primary on-site coordination point ensuring horizontal and vertical integration across engineering, logistics, facilities, security, and external government organizations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations that increased monthly data-movement throughput from 5 to 30 deliveries (500% increase)..
- Proved successful working within tight deadlines and a fast-paced environment by tracking schedule status, task dependencies, and execution milestones.
- Resolved problems, improved operations and provided exceptional service by identifying conflicts early and coordinating resolutions to prevent schedule slips and mission delays.
- Support Government Site Lead and Program stakeholders by providing schedule visibility, execution status, and operational metrics.
- Coordinate asset readiness activities including calibration scheduling, equipment delivery, courier actions, and classified material handling in compliance with security and regulatory requirements.
- Organized and detail-oriented with a strong work ethic proven by successfully maintaining planning trackers, reporting tools, and audit-ready documentation assisting with inspections and operational reviews.
- Strengthened communication skills that demonstrate respect and reliability through regular interaction as acting continuity anchor across rotating contractor teams, ensuring consistent execution standards and uninterrupted program operations.
Human Resources Coordinator
CONSOL Energy
02.2024 - 07.2024
- Coordinated high-volume documentation, onboarding, and compliance workflows in a regulated industrial environment.
- Maintained accurate records and tracking systems to support audits, reporting, and internal reviews.
- Supported cross-department coordination and issue resolution to maintain operational continuity.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Quality Assurance Specialist
Advanced Call Center Technologies
07.2023 - 02.2024
- Conducted quality audits and compliance reviews against contractual and operational standards.
- Analyzed performance data, documented trends, and supported corrective action initiatives.
- Maintained standardized reporting tools and documentation to support management review.
Administrative Assistant / Acting Director (Fill-In)
Bundles of Joy University
10.2022 - 06.2023
- Supported daily operations, scheduling, documentation, and compliance for an early education program.
- Temporarily assumed director-level coordination responsibilities during leadership gaps.
- Managed records, communications, and logistics to ensure uninterrupted operations.
Functional Support Specialist
BAE Systems, Inc.
03.2022 - 06.2022
- Supported program operations through documentation management, scheduling coordination, and site readiness activities.
- Assisted with logistics, reporting, and compliance support for government programs.
- Coordinated with engineering and operations personnel to support mission execution.
Mid-Level Program Analyst
Ruchman and Associates, Inc.
12.2019 - 10.2020
- Supported program planning, reporting, and coordination activities for FBI CJIS operations.
- Maintained schedules, documentation, and compliance records in a secure environment.
- Supported audits, reporting cycles, and cross-team coordination efforts.
- (FBI CJIS)
IT Audit Engineer
ManTech International
07.2019 - 11.2019
- Supported audit and compliance activities for classified systems and programs.
- Assisted with documentation, control verification, and reporting in regulated environments.
- NSA Colorado
Signals Intelligence Analyst
United States Army
11.2015 - 09.2019
- Supported intelligence operations within multi-agency environments, primarily at NSA Colorado.
- Managed time-sensitive tasking, reporting, and coordination under strict operational timelines.
- Operated within classified environments requiring precision, accountability, and adherence to security protocols.
Education
Associate of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO10-2023
Skills
- Detail-oriented Organization skills demonstrated Integrated through Master Schedule (IMS) Support
- Excellent Leadership Communication Cross-Functional & IPT Coordination
- Dependable Problem-solving for Critical Task & Dependency Tracking
- Accurate Data Entry, Metrics Reporting & Performance Analysis
- Adaptable Operations Management & Logistics Planning
- Expert Recommended Team and Security Management for Classified Material & Data Handling
- Process Improvement & Workflow Optimization
Accomplishments
- Achieved 500% Increase in Program Deliverables by analyzing operational workflows, developing, and implimenting process improvements.
Clearance
Active Top Secret SCI Clearance
Timeline
Operations & Program Coordination Lead – SPY-6 Program
Systems Development Corporation
02.2025 - Current
Human Resources Coordinator
CONSOL Energy
02.2024 - 07.2024
Quality Assurance Specialist
Advanced Call Center Technologies
07.2023 - 02.2024
Administrative Assistant / Acting Director (Fill-In)
Bundles of Joy University
10.2022 - 06.2023
Functional Support Specialist
BAE Systems, Inc.
03.2022 - 06.2022
Mid-Level Program Analyst
Ruchman and Associates, Inc.
12.2019 - 10.2020
IT Audit Engineer
ManTech International
07.2019 - 11.2019
Signals Intelligence Analyst
United States Army
11.2015 - 09.2019
Associate of Science - Business Administration And Management
Colorado Technical University