Kaleigh Harlow
Ruckersville
Summary
Dynamic Operation Program Specialist at ICON with a proven track record in project coordination and data analysis. Expertly streamlined communication channels, enhancing workflow efficiency. Proficient in Power BI and Excel, I leverage problem-solving skills to drive informed decision-making and optimize departmental performance.
Overview
10
10
years of professional experience
Work History
Operation Program Specialist
ICON
10.2022 - 05.2025
- Company Overview: Remote
- Supported planning and execution of departmental town hall events
- Maintained content and design for internal web pages to ensure consistent communication across all platforms
- Streamlined communication channels between departments, enhancing overall organizational workflow efficiency as it pertains to the execution of assigned projects.
- Organizes and/or prepares department/business and/or financial reports that enable business leaders and executives to make educated decisions.
- Develops reporting related to business trends and improvement opportunities.
- Maintained detailed records of conference planning activities, streamlining future coordination efforts
- Remote
Senior Biometrics Project Associate
ICON
04.2022 - 10.2022
- Company Overview: Remote
- Mentored and provided training to other Biometrics Project Associates
- Assisted in hiring process of Biometrics Project Associates
- Managed user access across multiple systems (e.g. eTMF, Medidata RAVE, Datalabs, & IRT)
- Prepared internal reports for study team including but not limited to financial study reports
- Assisted in resource management of study team
- Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts including preparing agendas and meeting minutes to distribute to project team.
- Remote
Biometrics Project Associate II
ICON
04.2021 - 04.2022
- Company Overview: Remote
- Mentored and provided training to other Biometrics Project Associates
- Managed user access across multiple systems (e.g. eTMF, Medidata RAVE, Datalabs, & IRT)
- Prepared internal reports for study team including but not limited to financial study reports
- Assisted in resource management of study team
- Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed. Experience in systems such as PhlexEview and Veeva Vault.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts including preparing agendas and meeting minutes to distribute to project team.
- Remote
Biometrics Project Associate
ICON
12.2019 - 04.2021
- Company Overview: Remote
- Managed user access across multiple systems (e.g. eTMF, Medidata RAVE, Datalabs)
- Prepared internal reports for study team including but not limited to financial study reports
- Assisted in resource management of study team
- Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed. Experience in systems such as PhlexEview and Veeva Vault.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts including preparing agendas and meeting minutes to distribute to project team.
- Remote
Lead Teacher
Greene County Child Care Center
Ruckersville
05.2015 - 12.2019
- Company Overview: Ruckersville, VA
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Completed documentation on individual children and teachers for recordkeeping.
- Ruckersville, VA
Education
Bachelor of Science - Criminology, Law, and Society, Intelligence Analysis
George Mason University
Fairfax, VA05.2019
Skills
- Problem Solving
- Data Analysis
- Project Coordination
- Multi-tasking
- Internal communication
- Power BI
- Tableau
- Excel
- IAchieve
Timeline
Operation Program Specialist
ICON
10.2022 - 05.2025
Senior Biometrics Project Associate
ICON
04.2022 - 10.2022
Biometrics Project Associate II
ICON
04.2021 - 04.2022
Biometrics Project Associate
ICON
12.2019 - 04.2021
Lead Teacher
Greene County Child Care Center
05.2015 - 12.2019
Bachelor of Science - Criminology, Law, and Society, Intelligence Analysis
George Mason University
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