Harneet Chahal
Sterling
Summary
Information Technology major at George Mason University with a concentration in health applications, seeking to apply technical, analytical, and leadership skills in a healthcare or technology consulting role. Experienced in managing teams, resolving system issues, and utilizing digital tools to support operational excellence and data accuracy.
Overview
3
3
years of professional experience
Work History
Patient Transporter
Crothall Healthcare Inc.
11.2025 - Current
- Manage and track patient transfers using digital dispatch and hospital transport systems to ensure efficiency and accuracy.
- Record and verify patient information in electronic health record (EHR) systems, while maintaining full HIPAA compliance.
- Operate and troubleshoot transport devices and mobile software to support daily hospital operations.
- Communicate with clinical and IT support teams to resolve system or workflow issues promptly.
- Contribute to improving operational performance through technology use, data accuracy, and process coordination.
Assistant Manager
WHSmith/InMotion
05.2023 - 09.2025
- Collaborated with corporate IT to resolve technical issues in POS and scheduling systems, minimizing system downtime, and maintaining accurate operational data.
- Utilized internal software to generate daily reports on sales trends, inventory status, and team performance, to support data-driven decision-making.
- Monitored and enforced compliance with corporate standards and operational procedures, identifying and correcting deviations to maintain quality and efficiency.
- Maintained data integrity in inventory and transaction systems by conducting regular audits and resolving discrepancies through coordination with corporate teams.
- Operated a wide range of electronic devices and software, adapting quickly to monthly technology updates.
- Educated customers on product functionality and value, contributing to consistent sales goal achievements.
- Promoted and processed warranty services and loyalty programs using store systems and CRM tools.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, Virginia12.2026
Associate of Science - Information Technology
Northern Virginia Community College
Sterling, Virginia12.2024
Skills
- Google IT Certificate (2025)
- Computer: Python, JavaScript, SQL, Object-Oriented HTML, Microsoft Office
Timeline
Patient Transporter
Crothall Healthcare Inc.
11.2025 - Current
Assistant Manager
WHSmith/InMotion
05.2023 - 09.2025
Bachelor of Science - Information Technology
George Mason University
Associate of Science - Information Technology
Northern Virginia Community College