Haven Moore
Madison Heights
Summary
Dedicated Service Writer with expertise in customer service, workflow optimization, and effective communication. Proven ability to assess service needs and manage timelines, ensuring prompt assistance and accurate documentation.
Overview
1
1
Language
1
1
year of professional experience
Work History
Service Writer
Cash's Garage
Madison Heights
04.2026 - 08.2026
- Assessed vehicle service needs while greeting customers, ensuring timely assistance and enhancing customer satisfaction.
- Communicated service requirements to technicians, facilitating accurate execution and reducing potential errors.
- Scheduled appointments and managed service timelines to optimize workflow efficiency.
- Prepared work orders and documented customer concerns to maintain accurate records.
- Processed payments and handled billing inquiries professionally.
Hanger
Goodwill Industries Of The Valleys
Madison Heights
08.2025 - 04.2026
- Organized clothing and accessories on hangers for efficient display.
- Assisted in sorting donations to prepare items for hanging and display.
- Utilized tagging systems to ensure accurate pricing and inventory management.
- Maintained a clean and safe workspace in accordance with safety standards.
- Collaborated with team members to optimize workflow during busy periods.
Education
BBA - Finance
Radford University
Radford, VA05-2030
High School Diploma -
Amherst County High School
Amherst, VA08-2026
Skills
- Work order management
- Service documentation
- Customer service
- Time management
- Effective communication
- Team collaboration
- Attention to detail
- Effective communication
Languages
English
Native/ Bilingual
Timeline
Service Writer
Cash's Garage
04.2026 - 08.2026
Hanger
Goodwill Industries Of The Valleys
08.2025 - 04.2026
BBA - Finance
Radford University
High School Diploma -
Amherst County High School