Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hayden Carter

Midlothian

Summary

Seasoned Lead Customer Service Associate known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, software proficiency, and customer satisfaction analysis. Excel at communication, teamwork, and adaptability, ensuring seamless operation in fast-paced environments.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Lead Customer Service Associate

Wawa
Midlothian
08.2023 - 11.2025
  • Supervised daily operations of customer service team at convenience store.
  • Trained new associates on company policies and customer service techniques.
  • Resolved customer inquiries and complaints with effective problem-solving skills.

Customer Service Associate

Brusters
Midlothian
07.2022 - 07.2023
  • Assisted customers with product selections and inquiries.
  • Processed transactions efficiently using point-of-sale system.
  • Maintained cleanliness and organization of service area.

Education

Clover Hill High School
Midlothian, VA

Skills

  • Customer service
  • Team leadership
  • Training development
  • Complaint resolution

Languages

English
Full Professional

Timeline

Lead Customer Service Associate

Wawa
08.2023 - 11.2025

Customer Service Associate

Brusters
07.2022 - 07.2023

Clover Hill High School
Hayden Carter