Summary
Overview
Work History
Education
Skills
Websites
Technical And Service Skills
Activities
Interests
Timeline
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Hayden Stearns

Charlottesville

Summary

Experienced administrative assistant delivering top-notch customer service in high-pressure settings. Possesses a sharp eye for detail and adept at juggling various tasks simultaneously. Strong work ethic and motivation for growth, excelling both independently and as part of a team.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Solomon Organization
03.2024 - 05.2025
  • Customer service
  • Distributed and followed up on tenant renewal notices.
  • Reconciliation reports
  • Move-In ledger audits
  • Trained new agents
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Finance Operator

Shelor Motor Mile
08.2023 - 03.2024

Customer service

  • Receipting cash and check transactions
  • Handling paperwork trade-off within office
  • Logging dealership information
  • Provided on-the-job training to newly hired workers and team members.

Clean-up Associate

Shelor Motor Mile
06.2023 - 08.2023
  • Moving vehicles around Shelor lot
  • Detailing interior and exterior of new and used cars for customers and photos
  • Handled equipment, chemicals, and materials properly and with caution.

Sales Associate

Designer Shoe Warehouse (DSW)
08.2020 - 12.2022
  • Customer interactions, including informing and taking care of purchases
  • Managed multiple tasks in a short amount of time, while making sure to be proactive in customer service
  • Managed company inventory and money
  • Detail oriented working, always maintaining personal and store appearance and cleanliness
  • Ability to learn on the spot
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

BS - Business: Finance Major (Financial Accounting and Analytics option)

Virginia Polytechnic Institute And State University (Virginia Tech)
Blacksburg, VA
05.2025

Advanced Diploma with Honors - Career and Technical Education (CTE)

Western Albemarle High School
Crozet, VA
05.2021

Skills

  • Advanced Excel skills
  • Excel macros development
  • Proficient in pivot chart creation
  • External Data Referencing
  • Yardi software proficiency
  • CRM software proficiency
  • Proficient in Microsoft Suite
  • Data organization
  • Computer proficiency
  • Customer service

Technical And Service Skills

  • Versed in Microsoft Excel
  • Introduction to macros, Pivot Charts, external data referencing
  • Yardi Solutions
  • CRM
  • CDK
  • Microsoft Suite

Activities

  • Virginia Tech Car Club (CCVT), Member, 10/21-05/25
  • Virginia Apartment Management Association, Rookie of the year nominee under Foxridge Apartments
  • 2022 CGI (Consultants to Government and Industries) Consulting Case Study Competition, Created problem at Virginia Tech and viable solutions for problem(s)

Interests

Cars and mechanics

Guitar and music

Board Games

Timeline

Administrative Assistant

Solomon Organization
03.2024 - 05.2025

Finance Operator

Shelor Motor Mile
08.2023 - 03.2024

Clean-up Associate

Shelor Motor Mile
06.2023 - 08.2023

Sales Associate

Designer Shoe Warehouse (DSW)
08.2020 - 12.2022

Advanced Diploma with Honors - Career and Technical Education (CTE)

Western Albemarle High School

BS - Business: Finance Major (Financial Accounting and Analytics option)

Virginia Polytechnic Institute And State University (Virginia Tech)
Hayden Stearns