Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hayleigh Wolcott

Richmond

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Overview

1
1
year of professional experience

Work History

Cashier

Cookout Restaurant
04.2021 - 12.2021
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined the checkout process for improved customer experience and reduced wait times.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.

Cashier

Dunkin' Donuts Franchising
10.2020 - 03.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

GED -

James Monroe High School
Fredericksburg, VA
10.2024

GED -

Pinfoster
06.2024

Skills

  • Drawer balancing
  • Payment Collection
  • ID Verification
  • Cash Handling
  • Customer Service
  • POS Systems
  • Payment Processing
  • Product Recommendations
  • Product restocking
  • Cash Register Operation
  • Returns processing
  • Customer Assistance
  • Product Knowledge
  • Customer service excellence
  • Issue Resolution
  • Time management skills
  • Complex Problem-Solving
  • Cash handling expertise
  • Customer Relations
  • POS system operations
  • Order Taking
  • Retail Merchandising
  • Cleaning and sanitizing

Languages

English
Full Professional

Timeline

Cashier

Cookout Restaurant
04.2021 - 12.2021

Cashier

Dunkin' Donuts Franchising
10.2020 - 03.2021

GED -

James Monroe High School

GED -

Pinfoster

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Hayleigh Wolcott