Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Troth

ROANOKE

Summary

Dynamic Assistant General Manager at Tuco's Taqueria with proven expertise in staff management and inventory control. Enhanced onboarding processes and improved service delivery, resulting in increased customer satisfaction. Skilled in operations management and team leadership, driving sales growth through effective marketing initiatives and strong vendor relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Tuco's Taqueria
09.2024 - 11.2025
  • Assisted in managing daily operations to ensure efficient restaurant workflow.
  • Coordinated staff schedules to optimize labor resources and improve service delivery.
  • Developed training materials for new employees, enhancing onboarding processes.
  • Monitored inventory levels, ensuring adequate stock for menu offerings.
  • Resolved customer complaints swiftly, maintaining high satisfaction levels.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.

Assistant Manager/Bartender/Server

Allsports Cafe
07.2017 - 09.2024
  • Led team in daily operations, ensuring efficiency and high service standards.
  • Implemented inventory management system to optimize stock levels and reduce waste.
  • Trained new staff on operational procedures and customer service best practices.
  • Analyzed sales data to identify trends and inform strategic decision-making.

Education

Associate of Science - Practical Nursing

Skyline College
Roanoke, VA
11.2011

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Food safety and sanitation
  • Vendor relationship management
  • Menu development
  • Team leadership strength

Certification

ABC MART completed January 2024


Becoming a Veterinary Assistant completed October 2023

Timeline

Assistant General Manager

Tuco's Taqueria
09.2024 - 11.2025

Assistant Manager/Bartender/Server

Allsports Cafe
07.2017 - 09.2024

Associate of Science - Practical Nursing

Skyline College
Hayley Troth