Hayley Wiggins
Windsor
Summary
Dynamic Clinical Nurse Manager with a proven track record at Sentara Obici Hospital, excelling in clinical leadership and staff education. Enhanced patient care through quality improvement initiatives and interdisciplinary collaboration, while fostering a supportive environment that increased employee retention. Skilled in performance improvement and adept at managing complex clinical situations.
Overview
17
17
years of professional experience
Work History
Clinical Nurse Manager
Sentara Obici Hospital
10.2022 - Current
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Directed day-to-day nursing and operational functions for [Number]-bed nursing rehabilitative facility, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Reviewed charts weekly to complete quality control checks.
- Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
- Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Increased employee retention rates by creating a supportive work environment that valued teamwork and open communication.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Facilitated team-building activities to promote collaboration among nursing staff, resulting in improved morale and job satisfaction levels.
- Investigated and resolved issues affecting hospital operations and patient care.
Registered Nurse, Intensive Care Unit Unit Coor.
Sentara Obici Hospital
04.2019 - 10.2022
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Nurse, Intensive Care Unit
Sentara Obici
11.2016 - 04.2019
- Handled ventilator support, feeding tubes and central lines.
- Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
- Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
- Administered medications and treatments as prescribed by physicians.
- Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
- Streamlined workflow by efficiently prioritizing tasks during high-stress situations, leading to better overall performance of the ICU team.
- Mentored new nursing staff, facilitating smooth integration into the ICU unit and promoting a supportive workplace culture.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
Registered Nurse, Medical-Surgical Unit
Sentara Careplex Hospital
06.2008 - 11.2016
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
Education
Bachelor of Science - Nursing
Lynchburg College
Lynchburg, VA05-2008
Skills
- Clinical leadership
- Staff education
- Clinical quality improvement
- Performance improvement
- Interdisciplinary collaboration
Accomplishments
VTE Site Lead July 2023 - present - Achieved goal rate of 0.12 in 2024
Implemented New SCD exchange 2024
Low Turnover rates for Nursing and PCT 2024
2024 Engagement Score 4.30
Leader Index 2024 4.72
Timeline
Clinical Nurse Manager
Sentara Obici Hospital
10.2022 - Current
Registered Nurse, Intensive Care Unit Unit Coor.
Sentara Obici Hospital
04.2019 - 10.2022
Registered Nurse, Intensive Care Unit
Sentara Obici
11.2016 - 04.2019
Registered Nurse, Medical-Surgical Unit
Sentara Careplex Hospital
06.2008 - 11.2016
Bachelor of Science - Nursing
Lynchburg College
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