
Detail-oriented professional with expertise in operational coordination and risk management. Proven ability to lead teams of 35 to 45 employees, resulting in increased efficiency and improved customer satisfaction. Dedicated to implementing process improvements that support organizational objectives. Experienced in coordinating operations and managing diverse teams. Skilled in risk management and problem resolution, with a focus on optimizing workflow and ensuring high levels of customer engagement. Committed to achieving measurable improvements and cultivating positive team dynamics.