Heather Cornett
Bristol
Summary
Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, skincare analysis, and product recommendations.
Overview
12
12
years of professional experience
Work History
Barista
Starbucks
07.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Esthetician
Self Employed Esthetician
05.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Recommended retail products for at-home use.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Laundry Attendant
The Bristol Hotel
03.2023 - 05.2024
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
Accounting Assistant
Wegmans
08.2019 - 11.2022
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Shift Manager
Taco Bell
03.2013 - 08.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Education
License - Esthetics
Crown Cutz Academy
Bristol, VA04-2024
Skills
- Time management
- High-frequency machine use
- Sanitization
- Microdermabrasion expertise
- Skincare product sales
- Eyebrow shaping and tinting
- Anti-aging treatments
- Client needs assessment
- Chemical facial peels
- Facial massage techniques
- Body hair removal
- Acne treatment specialization
Timeline
Barista
Starbucks
07.2024 - Current
Esthetician
Self Employed Esthetician
05.2024 - Current
Laundry Attendant
The Bristol Hotel
03.2023 - 05.2024
Accounting Assistant
Wegmans
08.2019 - 11.2022
Shift Manager
Taco Bell
03.2013 - 08.2019
License - Esthetics
Crown Cutz Academy
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