Heather Dixon
Louisa
Summary
Detail-oriented Professional Coordinator with excellent organizational skills and a proven track record of ensuring smooth operations. Experienced with procedural coordination, ensuring seamless workflow and compliance with organizational standards. Utilizes strategic planning to optimize processes and improve efficiency. Knowledge of regulatory requirements and best practices for procedure management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nuclear Procedure Coordinator
Dominion Energy
10.2024 - Current
- Mentored junior Procedure Coordinators on best practices within the field, fostering growth in their professional capabilities.
- Reduced procedural errors by conducting thorough audits and providing detailed feedback to staff members.
- Coordinated cross-departmental communication, resulting in smoother operations and improved collaboration.
- Developed training materials and conducted training sessions to enhance team knowledge and skills in procedure writing.
- Optimized resource allocation by accurately forecasting project needs and coordinating with various departments accordingly.
Dominion Procedure Writer II
Dominion Energy
03.2023 - 10.2024
- Developed and executed procedures and work instructions in accordance with company standards.
- Collaborated with subject matter experts to ensure accuracy and completeness of procedural content.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Dominion Electrician
Dominion Energy
10.2017 - 03.2023
- Skilled in installing, maintaining, and repairing electrical systems and equipment.
- Experience in troubleshooting electrical issues and providing effective solutions.
- Strong attention to detail and commitment to safety standards.
- Excellent communication and teamwork skills.
- Read and interpreted schematics to carry out electrical work.
Electrical Helper for Day & Zimmerman
Surry Power Station/North Anna Power Station
09.2015 - 10.2017
- Performed troubleshooting and repairs on electrical systems and components.
- Followed safety procedures and protocols to ensure a safe working environment.
- Utilized hand tools and equipment to complete electrical tasks efficiently.
- Read and interpreted schematics to carry out electrical work.
- Provided support to electricians in conducting various electrical tasks.
Lifeguard Supervisor
Douglas Aquatics
05.2015 - 09.2015
- Managed lifeguard team and ensured safety of pool patrons.
- Developed and implemented training programs for lifeguards.
- Conducted regular inspections of pool facilities and equipment.
- Maintained accurate records of incidents and completed necessary reports.
- Provided excellent customer service and resolved any conflicts or concerns.
Lifeguard
Great Wolf Lodge
02.2013 - 06.2015
- Certified in CPR and First Aid with experience supervising and ensuring safety at pools and beaches.
- Trained in water rescue techniques and knowledgeable in providing emergency care to injured swimmers.
- Previous experience in enforcing pool rules and regulations to prevent accidents and promote a safe environment.
Staff Member
Smithfield Skating Rink LTD
01.2009 - 02.2013
- Performed administrative tasks such as scheduling, data entry, and record-keeping.
- Trained new hires on company policies, procedures, and best practices.
- Maintained a clean and organized work environment to ensure safety and efficiency.
- Resolved customer complaints and concerns in a timely and professional manner.
Education
Nursing Major
Paul D. Camp Community College
Franklin, VA01.2012
Advanced High School Diploma -
Smithfield High School
Smithfield, VA06-2011
Athletic Training/ Pre-Med
Lynchburg College
Lynchburg, VASkills
- Proficient in prioritizing tasks
- Efficient at acquiring new skills
- Competent in software usage
- Adaptable in simultaneous tasks
- Detail-oriented organization
- Dedicated team member
- Highly self-driven
Certification
- Corporate Emerging Leadership Program
- North Anna Electrical Training Program
- Leadership Mentoring
Timeline
Nuclear Procedure Coordinator
Dominion Energy
10.2024 - Current
Dominion Procedure Writer II
Dominion Energy
03.2023 - 10.2024
Dominion Electrician
Dominion Energy
10.2017 - 03.2023
Electrical Helper for Day & Zimmerman
Surry Power Station/North Anna Power Station
09.2015 - 10.2017
Lifeguard Supervisor
Douglas Aquatics
05.2015 - 09.2015
Lifeguard
Great Wolf Lodge
02.2013 - 06.2015
Staff Member
Smithfield Skating Rink LTD
01.2009 - 02.2013
Nursing Major
Paul D. Camp Community College
Advanced High School Diploma -
Smithfield High School
Athletic Training/ Pre-Med
Lynchburg College
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