Heather Maloney
Abingdon,VA
Summary
Results-oriented Business Analyst and Software Tester at CGI Federal, adept at developing functional specifications and working collaboratively within teams. Demonstrated capacity to manage multiple tasks efficiently in dynamic environments. Acknowledged for a proactive stance in identifying and resolving issues, emphasizing process optimization and team support. I improved software quality through thorough testing and clear communication, facilitating connections between technical teams and stakeholders. Achieved the delivery of high-quality releases while ensuring they met business requirements.
Overview
29
29
years of professional experience
Work History
Business Analyst/Software Tester
CGI Federal
05.1996 - Current
- Collaborated closely with stakeholders to identify to understand their business needs and translate them into functional and non-functional requirements, and wireframes.
- Defined and identified test cases for new application development. Improved software quality by executing thorough test cases and identifying critical defects.
- Facilitated communication between the technical team and non-technical stakeholders, acting as a bridge to ensure mutual understanding and alignment.
- Carried out tests to identify, report and repair bugs and glitches. Conducted comprehensive manual and automated testing for multiple software projects, ensuring high-quality releases.
- Developed and maintained documentation, including business requirements documents, functional specifications, process flows, and user guides.
- Tested functionality and data of dashboard and data visualizations in comparison to existing applications.
Education
Bachelor of Science - Computer Information Systems
DeVry University
Calgary, AB02-1996
Skills
- Functional specification development
- Collaborative teamwork
- Agile/Scrum methodologies
- Proficient in SQL, Excel
- Technical writing
- Multitasking and organization
- Analytical thinking
- Testing data visualizations
- Requirements analysis
- Tableau
Timeline
Business Analyst/Software Tester
CGI Federal
05.1996 - Current
Bachelor of Science - Computer Information Systems
DeVry University
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