Hebrahim Okelo
Information And Communication Technology
Szombathley
Summary
Experienced IT professional with a background in web development and a strong track record of success in various roles. Skilled in troubleshooting, repairing, and maintaining Cisco display Units, as well as optimizing information management systems. Proven ability to lead operations, support teams, and deliver results in dynamic environments. Currently pursuing further skills development through bootcamps to enhance proficiency in web design.
Overview
18
18
years of professional experience
Work History
Debugging Technician
Ivy Technologies
09.2023 - Current
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Vocational Training Instructor
Homabay County Government
09.2014 - 07.2023
- Promoted positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
IT Technical Support Intern
Wells Fargo
08.2011 - 12.2011
- Contributed to the successful completion of IT projects by effectively managing tasks within deadlines.
- Collaborated with colleagues to implement innovative solutions for recurring technical challenges.
Administrative Volunteer
Kanyala Little Stars Organization
05.2009 - 08.2010
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, mailing, and filing documents.
Waiter
Diani Beach Resort and Spa
08.2006 - 03.2007
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Information And Communication Technology
Railway Training Institute
Nairobi,Kenya 04.2001 -
Skills
Maintenance and repairs
System Troubleshooting
HTML, CSS , JavaScript, Git and GitHub, Internet
Photoshop, Indesign, Illustrator
Video/ Audio Production Final Cut and Logic Pro)
Communication
Work Ethics
Leadership
Interpersonal
Time Management
Time Management
Hobbies
Making and Performing Music
Languages
Kiswahili
Native language
German
Proficient
C2
German
Beginner
A1
Timeline
Debugging Technician
Ivy Technologies
09.2023 - Current
Vocational Training Instructor
Homabay County Government
09.2014 - 07.2023
IT Technical Support Intern
Wells Fargo
08.2011 - 12.2011
Administrative Volunteer
Kanyala Little Stars Organization
05.2009 - 08.2010
Waiter
Diani Beach Resort and Spa
08.2006 - 03.2007
Information And Communication Technology
Railway Training Institute
04.2001 -
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