Heidi Robles
Staunton
Summary
Dynamic COO with exceptional project management skills. Proven leadership, management, and communication abilities. Adept at creating seamless workflows and fostering team collaboration. Detail-oriented and strategic, ready to contribute immediately to your organization.
Overview
11
11
years of professional experience
Work History
Chief of Operation
J Martinez Construction LLC
01.2020 - 03.2025
- Developed and executed business strategies to achieve company goals and objectives.
- Oversee daily operations and monitor performance to ensure efficiency and effectiveness.
- Managed and cultivated relationships with clients, partners, and stakeholders.
- Implemented innovative solutions to streamline processes and enhance productivity.
- Analyzed financial data to make informed decisions on budget allocation and resource management.
- Led and motivated teams to achieve high performance and foster a collaborative work environment.
- Directed company policies and procedures to maintain regulatory compliance and ensure safety standards.
- Spearheaded major projects, from inception to completion, ensuring timely and within-budget delivery.
Executive Assistant to Owner
J Martinez Construction LLC
01.2015 - 01.2020
- Compiled and analyzed data for executive decision-making and reports.
- Sustained office efficiency by planning and implementing systems and equipment procurement.
- Adhered to safety policies to protect employees on and off-site.
- Managed executive email accounts and confidential information.
- Motivated office staff through recruitment, orientations, and training.
- Prepared detailed staff reports for inspections and international reviews.
- Operated new office technologies and planned budgets for contracts, equipment, and supplies.
- Hired and terminated clerical and administrative personnel.
- Analyzed internal processes and recommended policy changes.
- Oversaw payroll functions and communicated with vendors.
Office Assistant
Shining Accounting Services LLC
01.2014 - 01.2015
- Scheduled appointments and maintained personnel calendars.
- Examined documents for accuracy and enforced company rules.
- Sorted and distributed mail to mobilize office operations.
- Maintained business transaction records and resolved discrepancies.
- Interacted with clients to resolve billing and invoicing issues.
- Typed, formatted, and proofread outgoing correspondence and documents.
- Assisted customer complaints and maintained customer relations.
- Answered multi-line telephone systems, directing calls and taking messages.
Education
Certification in Construction Candidate - Contractor/Construction Management
Stratford Career Institute
11.2024
Associates Degree - undefined
Blue Ridge Community College
01.2010
Skills
- Safety management
- Operations management
- Business analysis
- Organizational development
Languages
Spanish
Native or Bilingual
Timeline
Chief of Operation
J Martinez Construction LLC
01.2020 - 03.2025
Executive Assistant to Owner
J Martinez Construction LLC
01.2015 - 01.2020
Office Assistant
Shining Accounting Services LLC
01.2014 - 01.2015
Certification in Construction Candidate - Contractor/Construction Management
Stratford Career Institute
Associates Degree - undefined
Blue Ridge Community College
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