Helen Torres
Springfield,VA
Summary
Billing clerk with over 4 years of experience in administrative support and billing accuracy. Developed standard operating procedures that significantly improved efficiency and reduced errors, ensuring timely payments and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Billing Clerk
M&T Building Maintenance LLC
6709 Edsall Rd, Springfield, VA, 22151
03.2018 - Current
- Processed billing transactions accurately and efficiently to ensure timely payments.
- Reconciled discrepancies between billing records and customer accounts to maintain accuracy.
- Developed and implemented standard operating procedures for billing operations, increasing efficiency by reducing errors.
- Managed calls and emails from clients
Education
Some College (No Degree) - Business Administration
Northern Virginia Community College
Annandale, VA06-2031
Skills
- QuickBooks proficiency
- Customer service
- Professionalism and ethics
- Administrative support
- Accuracy and precision
- Deadline oriented
- Data entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Billing Clerk
M&T Building Maintenance LLC
03.2018 - Current
Some College (No Degree) - Business Administration
Northern Virginia Community College