Helen Umana
Manassas
Summary
-Personable and organized with knack for effective communication and fostering positive environment.
-Possesses solid understanding of process techniques and customer service, with skills in planning, solving and completing tasks assigned.
-Aims to inspire and facilitate the way to do or complete processes, ensuring supportive and engaging experience.
-Professional with strong background in learning and development, ready to elevate team performance and foster growth.
-Known for strong collaboration, adaptability, and delivering impactful results. skills include curriculum development, instructional design, and effective communication.
Overview
2
2
years of professional experience
Work History
Learning Ambassador
Amazon
10.2024 - Current
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Helped train new employees in safe practices and warehouse procedures with patience, empathy and respect.
- Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
- Promoted a positive learning environment by establishing clear expectations and fostering strong communication with coworkers.
- Inform the safety tips and safety equipment required during the process.
Warehouse Worker
Amazon
10.2022 - Current
- Loaded, unloaded, and moved packages to the process areas.
- Consistently lifted packages weighing as much as 45 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for process areas and equipment zones.
- Reduced order processing times with streamlined stowing, picking, repacking, and solving problems of the packages depending of the assignation.
- Contributed to reach team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Maintained clean, orderly work environment free of hazards.
- Drove pallet jacks and other equipment to move pallets and gaylords.
Education
CentroEscolar Doctor Arturo Romero
El Salvador 11-2018
Instituto Nacional De Corinto
El Salvador11-2020
Skills
- Adaptive learning
- Problem solving
- Multitasking abilities
- PPE Use
- Responsible
- Friendly, communicative and positive attitude
- Pallet jack operation
- Bilingual
- TDR training
- Hazmat area process training
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Learning Ambassador
Amazon
10.2024 - Current
Warehouse Worker
Amazon
10.2022 - Current
CentroEscolar Doctor Arturo Romero
Instituto Nacional De Corinto
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon