Helen Valentine
Richmond City
Summary
Dynamic Certified Peer Recovery Specialist Supervisor with extensive experience at Reboot LLC, skilled in recovery planning and resource navigation. Proven ability to foster resilience through peer support and motivational interviewing, enhancing client outcomes. Adept at crisis intervention and developing individualized strategies, ensuring comprehensive care and successful recovery journeys.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Peer Recovery Specialist Supervisor
Reboot LLC
Richmond, VA
02.2026 - Current
- Facilitated peer support groups to promote recovery and resilience among participants.
- Developed individualized recovery plans in collaboration with clients to address specific needs.
- Provided crisis intervention and resource navigation for individuals seeking support services.
- Educated clients on coping strategies and wellness practices to enhance daily functioning.
- Collaborated with community organizations to create referral networks for ongoing client support.
- Conducted regular follow-ups to assess progress and adjust recovery strategies as needed.
- Trained new staff on best practices for peer support and effective communication techniques.
- Advocated for clients' needs within various healthcare settings to ensure comprehensive care access.
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Conducted regular check-ins with clients, monitoring progress and addressing any barriers to recovery.
Residential Supervisor
One Source
12.2019 - 07.2025
- Supervised daily operations to ensure compliance with safety and quality standards.
- Developed individualized care plans to meet residents' unique needs and preferences.
- Trained and mentored staff on effective communication and crisis intervention techniques.
- Coordinated recreational activities to promote social engagement among residents.
- Implemented policies that enhanced resident satisfaction and overall well-being.
- Conducted regular assessments to monitor resident progress and adjust care strategies accordingly.
- Led team meetings to discuss operational improvements and share best practices in resident care.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.
- Improved resident satisfaction by consistently providing exceptional care and addressing individual needs.
Substance Abuse Group Facilitator/ CSAC-S
Virginia Recovery Center
8510 Bells Creek Rd
07.2025 - Current
- Facilitated group discussions to encourage open communication and participant engagement.
- Developed and implemented recovery plans tailored to individual needs of participants.
- Utilized conflict resolution strategies to address participant concerns effectively.
- Collaborated with multidisciplinary teams to enhance program delivery and outcomes.
- Monitored progress of participants, adjusting strategies as needed to support recovery goals.
- Conducted assessments to evaluate effectiveness of group sessions and initiatives.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
Certified Substance Abuse- Supervisee
Reboot LLC
Richmond, VA
2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Housing Manager
Bridging The Gap LLC
Richmond, VA
10.2019 - 02.2026
- Oversaw property management operations, ensuring compliance with housing regulations and policies.
- Developed and implemented tenant engagement initiatives to enhance community satisfaction and retention.
- Streamlined maintenance request processes, improving response times and service quality for residents.
- Led a team of housing staff, providing mentorship and fostering professional development opportunities.
- Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
- Trained new staff members on policies and procedures, ensuring consistency in service delivery across the team.
- Facilitated conflict resolution between tenants, promoting a positive living environment for all residents.
Education
Master of Social Work - Social Work
Virginia Union University
Richmond, VA05.2026
Bachelor - Criminal Justice
Virginia Union University
Richmond, VA05.2025
Skills
- Mental health awareness
- Self-care techniques
- Relapse prevention
- Motivational interviewing
- Resource navigation
- Recovery planning
- Substance abuse
- Peer support
Certification
Certified Peer Recovery Specialist Supervisor-Virginia
Qualified Mental Health Profesional-Trainee
Registered Peer Recovery Specialist
Substance Abuse Counselor Supervisee
Timeline
Certified Peer Recovery Specialist Supervisor
Reboot LLC
02.2026 - Current
Substance Abuse Group Facilitator/ CSAC-S
Virginia Recovery Center
07.2025 - Current
Residential Supervisor
One Source
12.2019 - 07.2025
Housing Manager
Bridging The Gap LLC
10.2019 - 02.2026
Certified Substance Abuse- Supervisee
Reboot LLC
2024 - Current
Master of Social Work - Social Work
Virginia Union University
Bachelor - Criminal Justice
Virginia Union University