Developed and maintained training methods to maximize site safety and client satisfaction.
Communicated training requirements and constructive feedback to team members while evaluating performance to enhance team effectiveness.
Ensured that all supervisor completes their audits and completed following a schedule established by the site supervisor.
Conducted various audits during shift to ensure compliance with security protocols.
Protected client confidentiality and personal information by performing random badge checks, conducting escorts where necessary, restricting access to sensitive areas and perimeter fence checks.
Monitored all activities of the datacenter using access control systems, including CCTV, Lenel systems, badge tracking, and gate access, while performing random badge checks.
Tested functionality of alarm system devices, test officers’ vigilance and alarm response capabilities by conducting various tests and drills.
Responded to door alarms within company SLA and investigated disturbances.
Facilitated incident response efforts by coordinating with other teams and assisted in CSEs, LSEs, drills, provided security escorts and masked doors for maintenance and routine work as per established procedures.
Authorized and monitored entrance and departure of vendors, visitors, contractors as per established procedures and approvals.
Identified and reported facility safety hazards and maintenance issues through daily rounds and audits to ensure site safety.
Completed shift logs and reports documenting activities, suspicious incidents, and escalated issues for management review.
Ensured all contractors, sub-contractors, vendors and visitors have proper company issued identification.
Participating in weekly meetings and presenting site weekly stats to client and Prosegur management.
Created and sent End of Shift Report/Shift Summary to DSM/DSS, campus CGF and Account Manager.
Issue a complete pass down to the oncoming supervisor.
Ensured Inventory was turned over to on-coming Supervisor and verified / accounted for.
Followed established security and safety procedures and posted orders.
Alarm Drills
ARGUS (PIDS) Testing
Security Supervisor
Securitas / Prosegur
12.2020 - 12.2021
Protected client confidential and personal information by performing random badge checks, conducting escorts where necessary, restricting access to sensitive areas and perimeter fence checks.
Monitored all activities of the datacenter using access control systems, including CCTV, Lenel systems, badge tracking, and gate access, while performing random badge checks.
Coordinated incident response efforts with other teams, assisting in CSEs, LSEs, drills, and providing security escorts while ensuring compliance with established procedures.
Tested functionality of alarm system devices, test officers’ vigilance and alarm response capabilities by conducting various tests and drills.
Responded to door alarms within company SLA and investigated disturbances.
Identified, prioritized and reported facility safety hazards and maintenance issues through daily rounds and audits.
Developed training methods to enhance site safety and improve client satisfaction.
Communicated information, training requirements and constructive feedback to team members while evaluating performance.
Ensured all contractors, sub-contractors, vendors and visitors have proper company issued identification.
Security Control Room Officer
Securitas
06.2020 - 12.2020
Monitored all activities of the datacenter using access control systems including Amazon Optics, CCTV, Lenel systems, and Argus Systems.
Dispatched patrol officers to alarms, ensuring secure response to each incident.
Escalated unauthorized masking findings during daily checks to ensure compliance with security protocols.
Coordinated Masking and Unmasking of devices with AWS SOC.
Reported functionality issues with Lenel, Amazon Optics, and Argus systems to maintain operational integrity.
Executed AWS emergency procedures for unannounced government visits, announced government visits, fire evacuations, and emergency responders.
Communicated on the radio to dispatch officers, make announcements to verify all radios are on the right channel, and also responsible for conducting a regular Alarm reduction Announcement.
Administered Argus systems continuously to prevent perimeter intrusion and enhance security measures.
Maintained client confidentiality, integrity, and availability.
Physical Security: Patrol and ECP Officer
Securitas Security Services USA
06.2019 - 06.2020
Inspect, monitor, and screen all employees entering and exiting the red zone.
Controlled access and mobile guarding using Argus System and Vision technologies.
Monitored employee entry and exit in the red zone to enforce proper tool usage and access compliance.
Carrying out interior and exterior patrols in customer’s site and assisting with emergency situations.
Used metal detectors to enhance safety and inspect customers entering the premises.
Raised trouble tickets to resolve access and authorization issues promptly.
Addressed employee enquiries to provide clarity and support.
Physical Security
Sentry Security Int. (Inc.)
06.2018 - 06.2019
Patrolled Dulles metro rail corridor and responded to emergency situations to ensure passenger safety.
Checking passenger baggage using metal detector devices to detect prohibited and dangerous items.
Using metal detectors to ensure safety and inspecting passengers.
Inspected, monitored, and secured locks and doors at train stations to enhance overall security.