Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Henry Garcia

Falls Church,Va

Summary

Proven track record in enhancing customer satisfaction and team efficiency, exemplified during tenure at UPS. Excelled in conflict resolution and staff training, significantly improving service quality. Skilled in GPS route planning and fostering client relationships, demonstrating a blend of technical savvy and interpersonal excellence.

Developed strong organizational and time-management skills in fast-paced environment. Efficiently managed routes, ensuring timely deliveries and adherence to safety standards. Looking to transition into new field, leveraging effective communication and logistical planning abilities.

Diligent Desired Position with proven track record in efficient and safe transportation. Expertise in route planning and vehicle maintenance, ensuring punctuality and reliability. Demonstrated problem-solving skills and strong attention to detail, enhancing overall service quality.

Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2026
2026
years of professional experience

Work History

Golf Course Groundskeeper

Washington Golf Club and Country
04.2024 - 09.2025
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Supported successful golf tournaments by preparing the course for optimal playing conditions during events.

Service Manage

Chipotle Grill
10.2023 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Managed recruitment, training, and oversight of service staff to achieve business objectives.

Delivery Driver

UPS
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Managed recruitment, training, and oversight of service staff to achieve business objectives.

Education

Bowie High School
Bowie, MD

Skills

  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to details
  • Punctual and reliable
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • Heavy lifting
  • Multitasking and organización
  • Customer interaction
  • Positive attitude
  • Trustworthy and honest
  • Friendly, positive attitude

Languages

Spanish
Native or Bilingual

Timeline

Golf Course Groundskeeper

Washington Golf Club and Country
04.2024 - 09.2025

Service Manage

Chipotle Grill
10.2023 - Current

Delivery Driver

UPS

Bowie High School
Henry Garcia