HENRY RODRIGUEZ
Manassas
Summary
Data Center - Computer Technician with comprehensive experience in maintaining the operational integrity of data center systems. Proven track record in optimizing performance, reducing costs, and enhancing compliance through innovative solutions and meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Data Center Administrator
Athenahealth
06.2025 - Current
- Installed and maintained network hardware, including switches, routers, servers, and patch panels in a data center environment.
- Performed advanced hardware troubleshooting and root cause analysis on servers, storage systems, and network equipment.
- Was the Point of Contact for receiving and setting up End-of-Year server and hardware order totaling over $3M.
- Helped senior engineer with Power Resiliency testing over 2 sites to ensure redundant power.
- Performed hardware diagnostics and repairs, including replacing DIMMs, hard drives, power supplies, and other critical server components.
- Coordinated with cross-functional teams to implement backup storage solutions for testing and expansion, ensuring zero downtime.
- Utilized JIRA to process service requests, communicate effectively with stakeholders, and ensure adherence to SLA guidelines.
- Utilized change management to perform repairs and upgrades to servers, hosts, PDUs, databases, etc during off business hours.
- Point of contact for junior technicians, providing support and guidance with repairs and installations.
- Assisted in switch provisioning, including port assignments, VLAN tagging, and basic configuration validation.
- Participated in the on-call rotation to support critical incidents and ensure timely response and resolution.
Data Center Technician
NTT Data
04.2023 - 06.2025
- Manage fiber and copper cabling (install, label, and document).
- Implemented routine maintenance protocols, significantly reducing downtime and improving system reliability across data center operations.
- Install, configure, and replace servers, networking gear, and other data center equipment.
- Perform routine maintenance and hardware upgrades.
Data Center Technician
Microsoft
02.2021 - 04.2023
- Performed hardware diagnostics and repairs, including replacing DIMMs, hard drives, power supplies, and other critical server components.
- Installed and maintained data center infrastructure, including racks, cabinets with grounding, power distribution units (PDUs), and structured cabling systems.
- Assisted third-party vendors with installations, maintenance, and troubleshooting to ensure seamless operations.
- Executed structured cabling installations including labeling, cable organization, and installation of CAT5E, CAT6, fiber optics, and cross-connects.
Education
Bachelor's of Applied Science - Information Technology
George Mason University
Fairfax, Virginia12-2026
A.A.S - Cyber Security
Northern Virginia Community College
Manassas, Virginia01-2021
Skills
- Data Center Operations
- Mechanical Systems
- Electrical Systems
- Troubleshooting
- Preventative Maintenance
- Networking Troubleshooting
- Process Improvement
- Customer Support
- Technical Documentation
- Cabling Infrastructure
- Server Management
- Hardware Repair
LANGUAGES
English (Native), Spanish (Native).
Timeline
Data Center Administrator
Athenahealth
06.2025 - Current
Data Center Technician
NTT Data
04.2023 - 06.2025
Data Center Technician
Microsoft
02.2021 - 04.2023
A.A.S - Cyber Security
Northern Virginia Community College
Bachelor's of Applied Science - Information Technology
George Mason University