Hernan Urdininea
Alexandria
Summary
Dynamic and dedicated professional with a strong work ethic and effective multitasking abilities, honed at Belle Heaven Country Club. Proven track record in delivering exceptional customer service and collaborating with teams to enhance operational efficiency.
Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Food Runner
Belle Heaven Country Club
04.2024 - 08.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Restaurant Hostess
Chef Geoff's
06.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Finance
Florida Atlantic University
Boca Raton, FLBachelor of Science - Finance
Virginia Tech
Blacksburg, VA05-2028
High School Diploma -
West Potomac High School
Alexandria, VA06-2024
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Sense of urgency
- Restaurant etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner
Belle Heaven Country Club
04.2024 - 08.2024
Restaurant Hostess
Chef Geoff's
06.2023 - 08.2023
Bachelor of Science - Finance
Florida Atlantic University
Bachelor of Science - Finance
Virginia Tech
High School Diploma -
West Potomac High School
Similar Profiles
Hernan Gabriel UrdinineaHernan Gabriel Urdininea
Golf Caddy at Belle Heaven Country ClubGolf Caddy at Belle Heaven Country Club
Gregory HamiltonGregory Hamilton
Bag Room Attendant at Belle Haven Country ClubBag Room Attendant at Belle Haven Country Club
Paige GierhartPaige Gierhart
Server at Belle Haven Country ClubServer at Belle Haven Country Club