Hernan Gabriel Urdininea
Alexandria
Summary
Dynamic professional with a proven track record at Belle Heaven Country Club, enhancing course appeal and boosting membership rates. Excelled in roles requiring excellent communication, strategic advice, and a strong work ethic. Skilled in conflict resolution and organizational tasks, significantly improving service standards and operational efficiency at Chef Geoff's.
Overview
2
2
years of professional experience
Work History
Golf Caddy
Belle Heaven Country Club
01.2024 - 08.2024
- Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
- Cleaned and maintained balls, clubs, and course amenities.
- Assisted golfers with selecting clubs, choosing strategies and lining up shots.
- Maintained smooth pace of play for golfers on course.
- Determined distances to pins and advised players on proper clubs and methods.
Host
Chef Geoff's
09.2022 - 08.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VAHigh School Diploma -
West Potomac High School
Alexandria, VA06-2024
Skills
- Strategy advice
- Public speaking
- Attention to detail
- Conflict resolution
- Organizational skills
- Strong work ethic
- Excellent communication
- Public relations
- Flexibility
- Problem-solving aptitude
- Analytical thinking
- Decision-making
Accomplishments
Founded a club at my school Hispanic Heritage society for students who don't speak English we would help them with homework,answer questions they didn't understand while also learning a lot about where they come from learning tons of new story each meet up this means a lot to me because coming from a immigrant family I know my parents wish they had that kind of opportunity
Languages
Spanish
Native or Bilingual
Timeline
Golf Caddy
Belle Heaven Country Club
01.2024 - 08.2024
Host
Chef Geoff's
09.2022 - 08.2023
Associate of Science - Business Administration
Northern Virginia Community College
High School Diploma -
West Potomac High School
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