HEYDY ELVIR ORTIZ
Annandale
Summary
Detail-oriented dining room hostess skilled in customer service and cash handling. Proven ability to manage seating arrangements and ensure seamless coordination with kitchen staff.
Overview
2
2
years of professional experience
Work History
Dinning Room Hostess
Arlington Public Schools
Arlington
10.2011 - 06.2013
- Greeted students and staff warmly upon entering the dining area.
- Managed seating arrangements to improve meal service efficiency.
- Coordinated with kitchen staff to facilitate timely meal delivery.
- Assisted patrons with menu inquiries and special dietary requests.
- Maintained cleanliness and organization of dining spaces throughout service.
- Trained new hosts on customer service standards and procedures.
- Monitored dining area for any issues requiring immediate attention.
- Collaborated with team members to elevate dining experience for patrons.
- Processed cash, credit card, and other payments accurately and efficiently.
- Maintained records of all transactions completed during a shift for accuracy purposes.
Education
High School Diploma -
Pimmit Hills Center
Tyson 06-2010
Skills
- Customer service
- Team collaboration
- Reservation management
- Menu knowledge
- Customer seating coordination
- Conflict resolution
- Attention to detail
- Organizational skills
Languages
English
Professional
Spanish
Full Professional
Timeline
Dinning Room Hostess
Arlington Public Schools
10.2011 - 06.2013
High School Diploma -
Pimmit Hills Center