Hieu Ho
Winchester
Summary
A Territory Sales Manager driven by data and relationship with his KDMs to execute decisions, sales, and displays within his territory with both the everyday portfolio and the seasonal portfolio. Always committed to continuous learning and professional development.
Overview
11
11
years of professional experience
Work History
Territory Sales Manager
Mars Snacking
Ashburn
03.2024 - Current
- Responsible for achieving ROI and other KPIs within 11 Walmarts.
- Aligned Developmental MLCs with Individual Business Objectives to facilitate growth for the territory and the Company.
- Survey sells into stores to drive additional GSV growth using data-driven pitches with data from PowerBI.
- Collaborate with Walmart KDMs (Key Decision Makers) to drive displays on the everyday portfolio.
- Meet with Walmart Market Managers to align goals and address various concerns.
- Optimized shelf placement and visibility of products.
- PowerBI SME, help answer questions peers may have in regards to digital dashboards.
- Led team meetings to ensure effective communication among all members of the team.
- Delivered sell-through of seasonal buys by pre-planning and implementing successful display strategies.
Software Relationship Manager
Heartland Payment Systems
Nashville
08.2023 - 09.2023
- Analyzed client needs to recommend appropriate payment solutions.
- Collaborated with internal teams to resolve client inquiries promptly.
- Assisted in onboarding new clients for seamless payment integration.
Sample Management Specialist
Mars Global Services
Thompson's Station
06.2021 - 07.2023
- Specialized in prepping raw materials and finished products using the appropriate methods. Knowledgeable with specialty grinders, Retsch ZM 200, Retsch SM2000, Laboratory Mill, ES3 Blender, Blixer, and samples that are appropriate to use for respective grinders.
- Familiarize yourself with tests on samples to determine the appropriate amount needed and the storage location, whether ambient or refrigeration.
- Able to perform retained disposal in ambient bins and freezers.
- Well-versed in LIMS and its function, to be able to investigate problems with samples and aliquots on behalf of the customers or the team.
- Expert in logging sample submissions from customers, whether the submissions are RCLMS or Petcare.
- Efficient in receiving and weighing analytical and micro samples as they arrive.
- Able to ship samples to external labs, both domestic and international, confidently.
- A safety lead and CARES Coach for the Sample Management Team ensures that ways of working are safe, addresses concerns from team members, comes up with solutions, and implements safety practices that align with the Company’s global safety objectives.
- Adept in a few analytical methods: water activity, density, and chocolate particle size/micrometer.
- Able to perform grinder verifications to ensure all grinding instruments meet the standards for sample preparation.
Receptionist
Li-En Nails Spa
Mt. Juliet
01.2015 - 03.2020
- Managed front desk operations and ensured a welcoming atmosphere for clients.
- Handled customer inquiries and resolved issues with professionalism and care.
- Processed payments and managed cash register transactions accurately.
Education
Bachelor of Science - Biology
Belmont University
Nashville, TN08-2020
Skills
- Data analysis
- PowerBI expertise
- Retail strategy
- KPI optimization
- Merchandising techniques
- Presentation skills
- Team collaboration
- Effective communication
- Problem solving
- Customer relationship management
Languages
Vietnamese
Native/ Bilingual
Timeline
Territory Sales Manager
Mars Snacking
03.2024 - Current
Software Relationship Manager
Heartland Payment Systems
08.2023 - 09.2023
Sample Management Specialist
Mars Global Services
06.2021 - 07.2023
Receptionist
Li-En Nails Spa
01.2015 - 03.2020
Bachelor of Science - Biology
Belmont University