Holli Bos
Salem
Summary
Proactive problem-solver with a willingness to learn and excellent communication skills. Ready to contribute to team success and achieve positive outcomes. Excited to tackle new challenges and meet new goals with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Records Technician and Chairside Assistant
Reopelle Orthodontics
10.2022 - 10.2024
- Readied patient prior to orthodontic procedures.
- Achieved successful diagnostic results using accurate X-rays, intra-oral scans and oral impressions.
- Set appointments, made follow-up calls and informed patients on appointment.
- Educated patients on preserving tooth enamel from prolonged deterioration.
- Engaged with requestors to gather necessary details for document processing.
- Assisted with typing, data entry, and answering incoming calls as needed.
- Scheduled and coordinated consultation appointments for patients.
Waitress and Host
El Jefe and West Salem BBQ
08.2021 - 11.2023
- Handled inbound calls, delivering details on operational hours, locations, and menu offerings.
- Ensured accurate processing of cash and credit transactions.
- Mentored new staff in aligning with established company practices.
- Addressed customer concerns according to established procedures.
Host and Cashier
Famous Anthony's
09.2020 - 11.2021
- Handled transactions involving various payment methods in compliance with organizational guidelines.
- Guided trainees in achieving expected service standards.
- Escalated discrepancies, behavioral challenges, grievances and performance issues to leadership.
- Addressed and resolved customer inquiries and complaints to restore satisfaction.
Education
High School Diploma -
Salem High School
Salem, VA05.2021
Skills
- Collaborative
- Motivated
- Customer service
- Creative thinking
- Conflict resolution
- Staff training
- Quick learner
- Dependable
Timeline
Records Technician and Chairside Assistant
Reopelle Orthodontics
10.2022 - 10.2024
Waitress and Host
El Jefe and West Salem BBQ
08.2021 - 11.2023
Host and Cashier
Famous Anthony's
09.2020 - 11.2021
High School Diploma -
Salem High School
Similar Profiles
Willow HolleyWillow Holley
Dental Assistant at Reopelle OrthodonticsDental Assistant at Reopelle Orthodontics
Meredith MiddlebrooksMeredith Middlebrooks
Treatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett OrthodonticsTreatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett Orthodontics
Shabna DineshShabna Dinesh
Dental Hygienist at Orthodontics on Berrigan/Orthodontics on StQuentinDental Hygienist at Orthodontics on Berrigan/Orthodontics on StQuentin
Cassaundra Wynia ScottCassaundra Wynia Scott
Inventory Specialist at MII AEROInventory Specialist at MII AERO
Guideon SchiffmanGuideon Schiffman
Cleaning Attendant at Spirit Mountain CasinoCleaning Attendant at Spirit Mountain Casino