Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Holly Weber

FREDERICKSBURG

Summary

Dynamic professional with a strong background in customer service and healthcare, including experience at Brookwood Medical Center. Proven ability to assess patient needs and deliver exceptional care while utilizing electronic health records. Recognized for problem-solving skills and enhancing patient satisfaction through effective collaboration and communication.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Self Employed

Into the Wood, Furniture Refinishing
Fredericksburg
04.2012 - Current
  • Resolved customer issues through knowledgeable, friendly service, enhancing overall satisfaction.
  • Prioritized tasks to achieve service goals efficiently and effectively.
  • Identified customer needs promptly, ensuring timely assistance and support.
  • Provided exceptional service during face-to-face interactions and phone conversations.
  • Addressed customer requests and inquiries to boost satisfaction levels.
  • Exceeded expectations by delivering creative solutions for complex problems.
  • Utilized advanced technical skills to troubleshoot and implement effective solutions.
  • Demonstrated strong problem-solving abilities, resolving issues efficiently.

Registered Nurse, Intensive Mental Care Unit

Brookwood Medical Center
Birmingham
06.2010 - 10.2013
  • Administered medications and monitored patient vital signs throughout shifts.
  • Collaborated with healthcare team to develop patient care plans.
  • Maintained accurate patient records using electronic health systems.
  • Conducted assessments to evaluate patient conditions and needs.
  • Utilized critical thinking skills to assess clinical situations quickly and accurately.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.
  • Evaluated effectiveness of interventions through ongoing assessment of patient responses.

Education

Associate of Applied Science - Nursing

Wallace State Community College
Hanceville, AL
06-2010

Skills

  • Customer service
  • Patient assessment
  • Electronic health records
  • Medication administration
  • Problem solving
  • Healthcare collaboration

Affiliations

  • Virginia Dept. of Health, Emergency Response Team
  • Hiking
  • Musician - poet, guitarist, singer, songwriter, former talent judge

Accomplishments

  • Worked with the National Guard for Covid Emergency Response.
  • Outstanding Student in Speach.

Certification

  • Registered Nurse in Alabama and Virginia, (currently expired).

Timeline

Self Employed

Into the Wood, Furniture Refinishing
04.2012 - Current

Registered Nurse, Intensive Mental Care Unit

Brookwood Medical Center
06.2010 - 10.2013

Associate of Applied Science - Nursing

Wallace State Community College

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Holly Weber