Hope Mccullough
Newport News
Summary
Energetic and compassionate individual with natural ability to connect with and inspire young people. Possesses foundational knowledge in child development and safety protocols, coupled with effective communication and organizational skills. Dedicated to creating positive and engaging environment that encourages growth and teamwork among youth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Camp Counselor
Busch Gardens
Williamsburg, VA
05.2024 - Current
- Facilitated roller coaster projects and lessons to foster teamwork and enhance social skills among campers.
- Facilitated interactions among children to improve social skills across various developmental levels and ages.
- Managed camper behavior through conflict resolution techniques, creating a supportive and positive environment.
- Supervised daily craft activities and ensured safety protocols for campers.
- Assisted in STEM based projects with camp objectives and themes.
- Mentored campers as well as keeping in contact with parents about protocol and behavior throughout the week.
Tour Guide
Busch Gardens
Williamsburg, VA
01.2024 - Current
- Guided diverse groups through park attractions, enhancing visitor experiences with engaging narratives.
- Delivered educational presentations on wildlife conservation and park history to inform and entertain guests.
- Educated visitors on park history, wildlife conservation, and attractions.
- Managed guest inquiries and resolved issues promptly to ensure satisfaction and maintain positive experiences.
- Collaborated with team members to coordinate daily tours, optimizing schedules for efficiency and guest flow.
- Collaborated with team members to develop themed tour content and programs.
- Built personal relationships with guests to promote positive experiences.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
Education
No Degree - Musical Theater
Old Dominion University
Norfolk, VA05.2026
Skills
- Camper support
- Safety management
- Age-appropriate programming
- First aid
- CPR
- Program planning
- Group leadership
- Child mentoring
- Child monitoring
- Observational skills
- Group communication
- Parental communication
- Positive reinforcement
- Relationship building
Certification
- [CPR/AED for Professional Rescuers Certificate] [AMERICAN RED CROSS] - Valid untill 6/16/2027
Timeline
Camp Counselor
Busch Gardens
05.2024 - Current
Tour Guide
Busch Gardens
01.2024 - Current
No Degree - Musical Theater
Old Dominion University