HUNTER GARDNER
Bristol
Summary
Dynamic IT Operations Senior Engineer with established expertise at Red Ventures, specializing in endpoint security and automation. Orchestrated deployment of BeyondTrust EPM, attaining over 99% compliance. Proficient in Jamf Pro and team mentoring, fostering process enhancements and optimizing IT infrastructure for peak performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Operations Senior Engineer
Red Ventures
Bristol
03.2025 - Current
- Lead deployment of BeyondTrust Endpoint Privilege Management (EPM) for Windows and Mac.
- Managed 1,200+ macOS devices with Kandji and Windows/iPadOS devices with Intune.
- Automated patching workflows to maintain 99%+ compliance.
- Mentored engineers and improved endpoint support practices.
IT Consultant (Part-Time)
NJD Tech, LLC
01.2021 - Current
- Improved Jamf Pro environments for Whistle Sports and The Chosen.
- Delivered macOS endpoint solutions in partnership with NJD Tech.
IT Operations Engineer
Red Ventures
Bristol
08.2022 - 03.2025
- Administered Jamf Pro and Kandji for device lifecycle management.
- Created Jamf Pro instance for RVO Health under TSA.
- Provided ITSM support using Freshservice.
- Automated vulnerability remediation workflows.
IT Operations Associate Engineer
Red Ventures
Bristol
07.2021 - 08.2022
- Managed 1,200+ Macs using Jamf Pro.
- Executed MDM provider migrations.
- Implemented vulnerability management program.
IT Support Engineer
Elevation Church
Charlotte
09.2019 - 07.2021
- Supported 350+ staff in a macOS-centric environment.
- Deployed and managed Jamf Pro Cloud.
- Enhanced IT infrastructure with developers.
Solution Specialist
Verizon Wireless
Charlotte
01.2017 - 09.2019
- Provided customer-focused tech support and product solutions.
Infantry Mortarman
United States Marine Corps
01.2013 - 12.2018
- Developed leadership, discipline, and operational coordination.
Education
Associate of Applied Science - Electromechanical
Northeast State Community College
Blountville, TN05.2016
Skills
- Jamf Pro and Kandji (Apple MDM)
- Microsoft 365 administration
- Intune (Windows MDM)
- Google administration
- BeyondTrust EPM
- Identity and access management
- Bash and Python programming
- System migration
- Endpoint security
- Endpoint management
- Device lifecycle management
- Vulnerability management
- Patch management
- IT service management
- Automation scripting
- Systems integration
- Team collaboration
- Customer service and support
- Analytical thinking
- Technical troubleshooting
- Staff mentoring
- Project management
- Verbal and written communication
Websites
Certification
- BeyondTrust Endpoint Privilege Management for Mac, 03/01/25
- Jamf Certified Tech (Jamf 200)
- Jamf Certified Administrator (Jamf 300)
References
References available upon request.
Timeline
IT Operations Senior Engineer
Red Ventures
03.2025 - Current
IT Operations Engineer
Red Ventures
08.2022 - 03.2025
IT Operations Associate Engineer
Red Ventures
07.2021 - 08.2022
IT Consultant (Part-Time)
NJD Tech, LLC
01.2021 - Current
IT Support Engineer
Elevation Church
09.2019 - 07.2021
Solution Specialist
Verizon Wireless
01.2017 - 09.2019
Infantry Mortarman
United States Marine Corps
01.2013 - 12.2018
Associate of Applied Science - Electromechanical
Northeast State Community College
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