Hunter Hall
Spotsylvania
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
EquipmentShare
Catlett
10.2023 - Current
- Directed daily operations to ensure seamless equipment rental and service delivery.
- Managed cross-functional teams to enhance customer satisfaction and operational efficiency.
- Oversaw inventory management and procurement processes for optimal resource allocation.
- Implemented safety protocols to maintain compliance and protect employee well-being.
- Collaborated with sales teams to align service offerings with market demands.
- Analyzed market trends to inform strategic planning and business development initiatives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Service Manager
EquipmentShare
Stafford
11.2021 - 10.2023
- Managed daily operations for equipment rental and sales services.
- Oversaw team training on safety protocols and equipment usage.
- Coordinated maintenance schedules for rental equipment and fleet vehicles.
- Developed service plans to enhance customer satisfaction and retention.
- Ensured compliance with industry regulations and company policies.
- Resolved customer inquiries regarding equipment features and availability.
- Collaborated with sales teams to streamline service delivery processes.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
Conductor
Norfolk Southern Corp
Manassas
06.2015 - 11.2021
- Responsible for the safe movements of freight and intermodal trains.
- Understanding and communication of all railroad signals and interpreting the signals to the engineer.
- Lining switches, removing derails and returning them to normal positions to ensure correct routes for movement of train.
- Maintaining train and inspecting train and cars for problems and failures.
- Executed daily pretrip safety inspections on all equipment.
- Verified and completed required documentation and reports.
- Complied with hazardous material regulations and procedures.
- Participates in daily in pre-job safety briefings.
- Followed dispatch instructions and communicated with dispatch as required including delays, arrivals and equipment problems.
- Communicated with customers to determine pick-up or delivery needs.
- Demonstrated internal and external customer service.
Foreman
Enerfab
Various
09.2014 - 06.2015
- Construction of storage tanks (100% welded, carbon and stainless steel), scrubbers, and distillery tanks.
- Responsible for overall operation of rigging and flagging crane operations.
- Integral role for layout and installation of nozzles, stairways, handrails and structural supports.
- Delegation of work to be performed by employees based on skill sets.
- Liaison to customers for safety and quality control inspections.
- Operate equipment (i.e. forklifts, cranes, manlifts and loaders).
- Responsible for creating and administering daily safety meetings.
- Responsible for keeping track of man hours and cost of labor.
- Other duties also include compiling/ordering material along with inventory control.
Assistant Foreman
Fisher Tank
Chester
08.2013 - 09.2014
- Construction of storage tanks (100% welded, carbon and stainless steel), scrubbers, and distillery tanks.
- Responsible for overall operation of rigging and flagging crane operations.
- Integral role for layout and installation of nozzles, stairways, handrails and structural supports.
- Delegation of work to be performed by employees based on skill sets.
- Liaison to customers for safety and quality control inspections.
- Operate equipment (i.e. forklifts, cranes, manlifts and loaders).
- Responsible for creating and administering daily safety meetings.
- Responsible for keeping track of man hours and cost of labor.
- Other duties also include compiling/ordering material along with inventory control.
Assistant Foreman
Enerfab
Cincinnati
03.2007 - 08.2013
- When I started with Enerfab in 2007 I was a general laborer responsible for job site clean-up, making water jugs and various other laborer duties.
- After approximately 6 months I was promoted to what we call a bull-ganger.
- My responsibilities in this position were more involved in the construction of steel storage tanks.
- Examples included erecting scaffold, hanging steel, rigging and flagging cranes, grinding and polishing welds, operation of various types of heavy equipment (i.e. forklifts, manlifts, loaders).
- I held the bull ganger position at Enerfab for several years before becoming a fitter.
- As a fitter my duties included fitting plate and structural steel to be welded, layout and installation of nozzles, supports, stairs and various other pieces.
- The ability to read and interpret blueprints and use a tape measure was integral in this role.
- After Fitting I took on the role as a welder, responsible for welding stainless and carbon steel components of tanks.
- From there I was promoted to an assistant foreman.
- My responsibilities included all previously stated and delegation of work to be performed by employees based on skill sets.
- Liaison to customers for safety and quality control inspections, creating and administering daily safety meetings.
- Responsible for keeping track of man hours and cost of labor.
- Other duties also include compiling/ordering material along with inventory control.
Drill Technician
Professional Services Industries, Inc
Tampa
07.2006 - 03.2007
- Collecting and inventory of soils samples using geotechnical drilling.
- Maintenance of drill.
- Reading blueprints and layout of test sites.
- Logging collected information on spreadsheets.
Drill Technician
Virginia Department of Transportation
Fredericksburg
03.2005 - 03.2006
- Assist in geotechnical drill operations to obtain soil samples (this work was done in and around heavy traffic at times).
- Read highway construction plans.
- Test and catalogue materials and layout sites.
- Proficient in computer applications.
Education
High school -
Stafford Senior High School
Stafford, VASkills
- Safety Officer
- Lockout Tagout
- Confined space trained
- Operational management
- Inventory control
- Budgeting
- Safety compliance
- Customer relationship management
- Team leadership
- Employee training
- Performance monitoring
- Problem solving
- Effective communication
- Conflict resolution
- Decision making
- Multimillion-dollar P&L management
- Administrative skills
- Employee development
- Certified in CPR/AED
Certification
- First Aid/CPR
- OSHA 30
Assessments
- Mechanical Skills: Aptitude, Expert, 01/01/19
- First Aid Skills, Highly Proficient, 01/01/19
- Mechanical Skills: Monitoring, Highly Proficient, 01/01/19
- Attention to Detail, Highly Proficient, 08/01/19
- Construction Safety, Highly Proficient, 09/01/20
Personal Information
Authorized To Work: US
Timeline
General Manager
EquipmentShare
10.2023 - Current
Service Manager
EquipmentShare
11.2021 - 10.2023
Conductor
Norfolk Southern Corp
06.2015 - 11.2021
Foreman
Enerfab
09.2014 - 06.2015
Assistant Foreman
Fisher Tank
08.2013 - 09.2014
Assistant Foreman
Enerfab
03.2007 - 08.2013
Drill Technician
Professional Services Industries, Inc
07.2006 - 03.2007
Drill Technician
Virginia Department of Transportation
03.2005 - 03.2006
High school -
Stafford Senior High School