Hunter Nelson

• Acquired and successfully rebranded Complete Health, generating more than $200,000 in annual revenue growth during the first year of ownership.

• Expanded business by opening second retail location in Harrisonburg, VA, enhancing market presence.

• Led business growth through strategic sales leadership, hiring, marketing, inventory management, vendor partnerships, and operational oversight.

• Recruited, coached, and developed high-performing sales professionals through consultative selling and customer education.

• Ranked #1 company-wide in individual sales performance.

• Rebuilt an underperforming location, improving company ranking from Top 20 to Top 5.

• Developed and trained 16 employees across multiple retail locations to enhance team performance and service quality.

• Achieved 98% customer satisfaction score while maintaining $120 average transaction value.

• Led one of the Top 10 performing stores in the company.

• Increased average transaction value by $10–15 per customer through targeted coaching and employee development.

• Achieved 80% customer loyalty enrollment, surpassing company benchmark of 30% and enhancing customer retention.

• Ranked in Top 5 sales associates company-wide for individual sales performance, demonstrating strong sales capabilities.

• Achieved $90 average transaction value through effective consultative selling techniques, enhancing customer experience.

• Secured 98% customer satisfaction score by fostering long-term relationships, contributing to repeat business.