IAN CLEARY
Arlington
Summary
A Requirements Analyst with 3 years of experience and expertise in gathering and analyzing requirements to build intuitive, user-friendly interfaces for websites and systems. Proficient in translating business needs into functional specifications, including designing and developing the front end of websites. Extensive knowledge of the Momentum Financials ERP software, a financial accounting system utilized by government and civilian agencies. Experienced in all phases of the Software Development Life Cycle (SDLC), including requirements gathering, analysis/design, testing, system configuration, and production support. Contributed to system implementations and software upgrades for multiple Federal agencies in the DoD. Highly skilled in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), Adobe PDF, JIRA, Confluence, and SQL. Holds an active Secret Clearance.
Overview
5
5
years of professional experience
Work History
Requirements Analyst
Chenega Federal Systems
06.2023 - Current
- Designed and developed a 90-page website module with 29 email notification templates for the Air Force and Navy, improving communication efficiency and user experience.
- Ensured optimal system performance by validating requirements against system capabilities and constraints.
- Minimized project risks by proactively identifying and addressing potential concerns during the requirements gathering phase.
- Actively engaged in improvement initiatives to enhance team performance and efficiency.
- Collaborated with developers to translate requirements into technical specifications, ensuring an accurate and on-time delivery of the product.
BUSINESS SYSTEMS ANALYST (Implementation Team)
CGI
04.2022 - 06.2023
- Led new system implementations by translating business needs into clear system requirements, ensuring seamless integration
- Improved system efficiency for the visually impaired by identifying and fixing system defects using the JAWS screen reader software.
- Constructed and executed SQL scripts to maintain high data integrity in the EFD system.
- Led the creation of detailed test cases and scenarios for system integration testing, ensuring thorough testing and successful issue resolution.
- Presented performance metrics to DoD stakeholders, driving informed decision-making during User Acceptance Testing (UAT) events.
BUSINESS SYSTEMS SUPPORT ANALYST
CGI
06.2020 - 03.2022
- Reduced weekly open ticket count by 30%, averaging 25-30 resolved tickets a week.
- Improved system performance by identifying pain points and recommending new standard operating procedures (SOP).
- Handled customer complaints on phone shift and escalated issues according to standard operating procedures.
- Learned IT sales tactics and delivered persuasive sales pitches to CGI executives, contributing to business development and client engagement.
- Developed proficiency in using Momentum modules, including Budget Execution, Credit Card, Workflow, General Ledger, System Security, Batch Jobs, and Acquisitions, to support streamlined processes and efficient operations.
Education
Bachelor Of Science (B.S.) - BUSINESS INFORMATION SYSTEMS
Virginia Tech
Blacksburg, VIRGINIA05.2020
Skills
- Requirements Elicitation
- Web Development
- UI Design
- Momentum Financials ERP software
- Software development lifecycle
- Microsoft Office Suite (MS Excel, Word, Outlook, PowerPoint)
- Adobe PDF
- JIRA
- Confluence
- SQL
https://www.linkedin.com/in/ian-cleary-profile/
Personal Information
Title: Business Systems Analyst
Clearance
Active Secret Clearance
Timeline
Requirements Analyst
Chenega Federal Systems
06.2023 - Current
BUSINESS SYSTEMS ANALYST (Implementation Team)
CGI
04.2022 - 06.2023
BUSINESS SYSTEMS SUPPORT ANALYST
CGI
06.2020 - 03.2022
Bachelor Of Science (B.S.) - BUSINESS INFORMATION SYSTEMS
Virginia Tech
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