Ian M. Ector
Stafford
Summary
Dynamic hospitality and events professional dedicated to advancing a career in luxury hospitality, events, and brand sectors, with aspirations of becoming a Brand CEO. A strong background in luxury hospitality and retail has fostered a deep understanding of guest experience, brand image, and the art of forging authentic connections that embody company values. Committed to continuous growth through hands-on experience in events, marketing, sales, and leadership while striving to create memorable experiences that resonate with both guests and the brand. A passion for excellence drives the pursuit of impactful contributions within the industry.
Overview
3
3
years of professional experience
Work History
Educator - Part time
Lululemon
Edgartown, MA
04.2026 - Current
- Delivered elevated guest experiences through personalized service, product education, and relationship building.
- Supported daily retail operations, including inventory management, merchandising, and omnichannel sales programs.
- Collaborated with team members to maintain an inclusive, high-energy, and guest-focused environment.
- Utilized strong communication and problem-solving skills to resolve guest concerns and ensure satisfaction.
Front Desk Supervisor/Groups Lead
Harbor View Hotel
Edgartown, MA
01.2026 - Current
- Balanced leadership responsibilities with hands-on guest service in a fast-paced hotel environment.
- Ensured accurate execution of group room blocks, billing arrangements, and special accommodations.
- Collaborated with housekeeping, maintenance, and management to ensure guest satisfaction.
- Working with the events and sales department as the main point of contact for the front desk.
Bartender/Barback
Harbor View Hotel
Edgartown, MA
11.2025 - Current
- Performed dual responsibilities as barback and bartender in fast-paced, high-volume environments.
- Assisted with opening and closing procedures, including inventory counts and bar setup/breakdown.
Front Desk Agent
Harbor View Hotel
Edgartown, MA
05.2025 - 12.2025
- Assisting guest with check ins and outs.
- Providing outside dinner options.
- Updating folios and payment issues.
- Handling emails about upcoming stays or cancelations.
Graduate Research Assistant
Recreation, Parks, Tourism, and Hospitality Department, WIU
Macomb, IL
08.2024 - 05.2025
Graduate Assistant
Programming Department, Office of Student Engagement, WIU
Macomb, IL
08.2023 - 05.2024
- Conduct research, data analysis, and prepare reports.
- Supervise and train undergraduate research assistants.
- Assisted in organizing large-scale events like Homecoming, Casino Night, and Bingo Night.
- Collaborated with vendors and coordinated logistics.
Education
Master of Science - Recreation, Park, Tourism, and Hospitality
Western Illinois University
Macomb, IL05.2025
Bachelor of Science - Recreation, Park, Tourism, and Hospitality
Western Illinois University
Macomb, IL05.2023
Skills
- Problem-solving
- Relationship building
- VIP guest relations
- POS system operation
- Customer relationship management (CRM)
- Cross-functional teamwork
Websites
Timeline
Educator - Part time
Lululemon
04.2026 - Current
Front Desk Supervisor/Groups Lead
Harbor View Hotel
01.2026 - Current
Bartender/Barback
Harbor View Hotel
11.2025 - Current
Front Desk Agent
Harbor View Hotel
05.2025 - 12.2025
Graduate Research Assistant
Recreation, Parks, Tourism, and Hospitality Department, WIU
08.2024 - 05.2025
Graduate Assistant
Programming Department, Office of Student Engagement, WIU
08.2023 - 05.2024
Bachelor of Science - Recreation, Park, Tourism, and Hospitality
Western Illinois University
Master of Science - Recreation, Park, Tourism, and Hospitality
Western Illinois University