Summary
Overview
Work History
Education
Skills
Websites
Timeline
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IAN GILLMAN

Richmond

Summary

Culinary professional with extensive experience in the food industry who thrives in fast-paced environments while maintaining a high standard of customer satisfaction. Adept at multitasking, inventory management, leading teams, and providing exceptional hospitality. Possesses strong communication skills, a keen eye for detail, and a commitment to delivering outstanding service.

Overview

10
10
years of professional experience

Work History

Kitchen Staff

Stanley's
01.2024 - Current
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Managed time to juggle multiple tasks simultaneously
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Cleaned and maintained work areas, equipment and utensils.
  • Assisted in setting up and breaking down kitchen stations.
  • Monitored food temperature, discarding items not stored correctly.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.

Assistant Kitchen Manager

821 Cafe
08.2015 - 01.2024
  • Reduced food waste by diligently monitoring inventory levels and adjusting orders accordingly.
  • Checked and tested foods to verify quality and temperature.
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Implemented effective cross-training initiatives among staff members to improve overall versatility in fulfilling various roles as needed throughout service periods.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Ensured proper equipment maintenance, scheduling repairs as needed for optimal functionality within the kitchen space.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.

Food Service Worker

Peddler on Pine
01.2019 - 03.2020
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Increased repeat business with high standards of food quality and service.
  • Enhanced customer loyalty, remembering regulars' names and orders.
  • Prepared variety of menu items following specific recipes to ensure customer satisfaction.

Bike Courier

QuicknessRVA
01.2016 - 12.2018
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
  • Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Increased overall delivery speed by staying up-to-date on local traffic patterns and construction zones to avoid potential delays.
  • Handled receipt, storage, identification and delivery of products for clients.

Education

High School Diploma -

Cross Creek High School
Augusta, GA
01-2013

Skills

  • Business Requirements: Gathering, Documenting, Process Improvement
  • Leadership Experience
  • Pattern Recognition
  • Communication / Interpersonal
  • Business Solutions
  • Microsoft / Google Suites
  • Adobe Creative Cloud
  • Computer Building
  • Windows 10/11
  • Customer Relationship Management (CRM)
  • Menu Development
  • Vendor Relations
  • Adaptability
  • POS Systems
  • Quality Control
  • Time Management
  • Problem Solving

Timeline

Kitchen Staff

Stanley's
01.2024 - Current

Food Service Worker

Peddler on Pine
01.2019 - 03.2020

Bike Courier

QuicknessRVA
01.2016 - 12.2018

Assistant Kitchen Manager

821 Cafe
08.2015 - 01.2024

High School Diploma -

Cross Creek High School

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IAN GILLMAN