Ian Naessig
Williamsburg
Summary
Dynamic Sales Agent with a proven track record at City Wide, excelling in client relations and upselling strategies. Cultivated strong customer partnerships, enhancing satisfaction and expanding the client base. Demonstrated resilience under pressure while consistently achieving sales goals and delivering tailored solutions that meet diverse client needs.
Overview
9
9
years of professional experience
Work History
Sales Agent
City Wide
07.2023 - 05.2025
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
Warehouse Worker
Blue Rhino Propane
09.2022 - 06.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Wait Staff Member
Hummingbird Italian Restaurant
07.2016 - 08.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Education
Supply Chain Management - Business
University of Tennessee
Knoxville, TN08.2022
High School Diploma - Required
Norte Dame High-school Chattanooga
Chattanooga, TN05.2020
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Networking
- Persuasion techniques
- Adaptability to change
- Paperwork processing
- Building rapport
- Brand awareness
- Product demonstrations
- Upselling strategies
Timeline
Sales Agent
City Wide
07.2023 - 05.2025
Warehouse Worker
Blue Rhino Propane
09.2022 - 06.2023
Wait Staff Member
Hummingbird Italian Restaurant
07.2016 - 08.2022
Supply Chain Management - Business
University of Tennessee
High School Diploma - Required
Norte Dame High-school Chattanooga
Similar Profiles
Leigha Tropp-HernandezLeigha Tropp-Hernandez
Sales Executive at City WideSales Executive at City Wide
JAVYAR LEWISJAVYAR LEWIS
Janitor at City WideJanitor at City Wide
Claudia GarciaClaudia Garcia
Human Resources at City WideHuman Resources at City Wide
Carlos LawrenceCarlos Lawrence
Maintenance Technician at Grady ManagementMaintenance Technician at Grady Management
Anna SatterfieldAnna Satterfield
Physician Assistant Student at Mary Baldwin UniversityPhysician Assistant Student at Mary Baldwin University