Ian Waters
Gloucester
Summary
Results-driven professional skilled in inventory management and new hire training. Expertise in resolving customer inquiries and streamlining operations, ensuring high levels of customer satisfaction and team cohesion.
Overview
3
3
years of professional experience
Work History
OGP Associate
Walmart
08.2023 - 04.2026
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Collaborated with team members to enhance customer service experience and resolve inquiries efficiently.
- Assisted in training new associates on store policies and operational procedures, fostering a cohesive team environment.
- Implemented process improvements that streamlined checkout operations, reducing wait times for customers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Associate of Science - Business
Rappahannock Community College
Gloucester, VA05-2026
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
- Decision-making
- Courteous and professional
- Oral communication
- New hire training
- Issue resolution
Languages
English
Native or Bilingual
Timeline
OGP Associate
Walmart
08.2023 - 04.2026
Associate of Science - Business
Rappahannock Community College