IBRAHIM AHMED
Woodbridge
Summary
IT professional with 11+ years of experience in telecommunications and network engineering within secure government environments. Transitioning into cybersecurity with a strong academic background and Security+ certification. Experienced in supporting, troubleshooting, and maintaining secure network systems in classified environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Telecommunications Engineer
BAE Systems
01.2023 - Current
- Support WHCA secure communications systems in classified environments.
- Configured, deployed, and audited network hardware (routers, switches, firewalls) in strict alignment with cybersecurity mandates on both unclassified and classified enclaves, preventing unauthorized access and maintaining zero compliance violations.
- Managed daily network operations, proactively monitoring performance to maximize bandwidth, minimize latency, and guarantee 99.9% uptime across critical enterprise LAN/WAN infrastructures.
- Provided technical support, resolving issues for users and engineering teams to ensure seamless operations.
- Diagnose and resolve network connectivity and performance issues.
- Engineered onboarding frameworks to train and mentor incoming network technicians, standardizing protocols and expediting speed-to-productivity for technical staff.
- Authored and maintained comprehensive network topology diagrams, escalation pathways, and troubleshooting playbooks to minimize Mean Time to Resolution (MTTR).
- Utilized Jira to catalog network incidents and track hardware lifecycle events, coordinating with engineering teams to implement permanent fixes for recurring routing or switching issues, enhancing overall network reliability.
- Provide technical support to users and engineering teams.
Telecommunications Specialist
Xator / EMT LLC
01.2021 - 01.2023
- Ensured secure communications and IT systems for U.S. Embassies worldwide.
- Installed and maintained reliable network infrastructure and security systems to support operational needs.
- Conducted troubleshooting, testing, and system maintenance to uphold system reliability.
- Coordinated technical projects in high-risk environments.
Telecommunications Technician
Caddell Construction
01.2017 - 01.2021
- Installed fiber optic, CAT5/6 cabling, and communication systems.
- Facilitated network infrastructure setup for embassy construction projects to ensure reliable communication services.
- Conducted testing, labeling, and documentation of network installations to maintain system integrity and compliance.
- Collaborated on electrical and communications systems to enhance operational functionality.
Network Technician
ManTech International
01.2013 - 01.2017
- Installed and maintained LAN/WAN systems to ensure reliable connectivity.
- Troubleshot network connectivity and performance issues, reducing downtime for users.
- Supported network upgrades and infrastructure improvements, enhancing overall network performance.
- Provided customer and technical support.
Education
A.S. - Computer & Information Science (Cybersecurity Focus)
ECPI University
Manassas01-2025
B.S. - Computer Science
University of Maryland
Manassas01-2026
Skills
- Network engineering
- Network Troubleshooting
- Cybersecurity Fundamentals
- Telecommunications Security
- Telecommunications protocols
- Network Protocol Analysis
- Fiber Optics & Cabling
- Technical Documentation
Certification
- CompTIA Network+
- CompTIA Security+
- Cisco CCNA (2025)
Timeline
Senior Telecommunications Engineer
BAE Systems
01.2023 - Current
Telecommunications Specialist
Xator / EMT LLC
01.2021 - 01.2023
Telecommunications Technician
Caddell Construction
01.2017 - 01.2021
Network Technician
ManTech International
01.2013 - 01.2017
B.S. - Computer Science
University of Maryland
A.S. - Computer & Information Science (Cybersecurity Focus)
ECPI University
RELEVANT COURSEWORK & HANDS-ON TRAINING
- Windows Server Administration: Configured Active Directory, user accounts, and Group Policy in lab environments
- Linux Systems & Security: Performed system configuration and basic security tasks in Linux-based labs
- Penetration Testing Fundamentals: Conducted basic penetration testing exercises in controlled lab environments