Summary
Overview
Work History
Education
Skills
Timeline
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Idaysia Tucker

Clarksville, VA 23927-9046

Summary

Proactive and detail-oriented Data Center Inventory & Asset Technician with a strong foundation in hardware support, infrastructure management, and compliance. Recognized with multiple performance awards for excellence in operational execution and teamwork. Played a key role in cross-training initiatives, enhancing team agility and knowledge sharing across technician roles. Experienced in server installation, troubleshooting, cable management, and network device support. Committed to maintaining high standards of safety, data integrity, and service delivery in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Inventory and Asset Technician

Microsoft
05.2024 - Current
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performs data entry to document inbound and outbound packages. Executes incoming/outgoing deliveries as instructed by management (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities). Ensures accurate documentation of incoming and outgoing deliveries as well as records. Applies appropriate customs documentations and standards for outbound packages.
  • Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs)
  • Performs cycle audits and data corrections
  • Warranty claims and process returns on failed equipment

Stocking Lead

Walmart
04.2022 - 08.2024
  • Assisted in training new employees on proper stocking techniques, equipment usage, safety protocols, and company policies.
  • Reduced out-of-stock occurrences by conducting regular cycle counts and working closely with the purchasing department to address discrepancies.
  • Maximized sales potential by assisting in merchandising efforts, designing visually appealing displays that showcased products effectively.
  • Consistently met deadlines for completing stocking tasks before store opening hours to minimize disruption to customer shopping experiences.
  • Facilitated a positive work environment among stocking team members through clear communication, constructive feedback, and recognition of individual accomplishments.
  • Acted as a liaison between stocking team members and management, effectively communicating any concerns or suggestions for improvement to relevant parties.
  • Enhanced store appearance and customer experience by maintaining clean and well-stocked shelves.

Cable Technician

Direct Line
10.2023 - 05.2024
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Installed and managed structured cabling infrastructure.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Dressed and labeled cables for easy identification and traceability.

Education

Associate of Applied Science - Networking And Cybersecurity

Southside Virginia Community College
South Boston, VA
12-2025

Skills

  • Attention to detail
  • Security Clearance
  • Microsoft 365
  • Inventory oversight/Audit

Timeline

Inventory and Asset Technician

Microsoft
05.2024 - Current

Cable Technician

Direct Line
10.2023 - 05.2024

Stocking Lead

Walmart
04.2022 - 08.2024

Associate of Applied Science - Networking And Cybersecurity

Southside Virginia Community College

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Idaysia Tucker