Imed Eddine Boudjenah
Arlington
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
DC United
01.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Generalist
Macy's
11.2023 - Current
- Addressing customer inquiries, resolving issues, and providing assistance
- Responsibilities include handling returns, exchanges, and ensuring a positive shopping experience
- Processing customer transactions, handling cash and electronic payments, providing receipts, and maintaining an accurate cash drawer
- Attention to detail, excellent customer service.
Audio-Visual Technician
University Saad Dahleb Blida 1
01.2021 - 06.2023
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
- Optimized sound quality by conducting thorough sound checks prior to each event start time.
- Calibrated projectors for optimal image quality at various venues according to screen size and lighting conditions.
- Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
- Provided technical support to event staff and presenters, reducing technical issues and delays.
Fragrances Sale Associate
Gold Perfume
09.2019 - 12.2021
- Customer Service: Greet customers warmly and engage them in conversation to understand their fragrance preferences and needs
- Provide expert guidance and recommendations on fragrance selections based on individual preferences, occasions, and lifestyle
- Offer samples for customers to experience different scents and help them make informed purchasing decisions
- Address customer inquiries, concerns, and product-related questions with professionalism and courtesy
- Sales Performance: Meet or exceed sales targets and KPIs by actively promoting and selling fragrances to customers
- Utilize upselling and cross-selling techniques to maximize sales opportunities and increase average transaction value
- Maintain a strong knowledge of current promotions, discounts, and product offerings to effectively drive sales and encourage customer engagement
- Product Presentation and Merchandising: Ensure the fragrance counter and display areas are visually appealing and well-maintained to attract customers and drive sales
- Arrange and replenish product inventory, ensuring adequate stock levels and appropriate product placement
- Assist with seasonal and promotional displays, as well as in-store events, to create a dynamic shopping environment and drive customer traffic.
Education
High School Diploma -
Belkacem El Ouazri High School
Blida Algeria07.2016
Skills
Time management
- Communication skills
- Analytical Skills
- Computer literacy
- Cashiering
- Sales
- Legal Knowledge
- Computer Skills
- Microsoft Office
- Case Management
- Administrative Skills
- Inventory Management and Merchandising
- Relationship Building and Client Management
- Problem Solving and Conflict Resolution
- Customer Service
- Teamwork
- Time Management
- Teamwork and Collaboration
Certification
- Certificate of completion Digital marketing
- Google Certificate in Basics Digital marketing
- Digital Marketing Professional certification
- Computer essentials
- Communication Skills for Business Professionals
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Full Professional
Spanish
Limited Working
Timeline
Retail Sales Associate
DC United
01.2024 - Current
Generalist
Macy's
11.2023 - Current
Audio-Visual Technician
University Saad Dahleb Blida 1
01.2021 - 06.2023
Fragrances Sale Associate
Gold Perfume
09.2019 - 12.2021
High School Diploma -
Belkacem El Ouazri High School
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