Summary
Overview
Work History
Education
Skills
Certification
Key Experience
Clearance
Level
Percent Willing To Travel
Training
Technical Skills
Personal Information
Affiliations
Languages
Timeline
Generic

Ingrid Herrera-Yee

Sterling

Summary

Dynamic project manager with a proven track record at Booz Allen Hamilton, driving successful federal contract captures and innovative proposals. Expert in data analysis and strategic communications, I foster collaboration across teams, achieving a 30% increase in stakeholder engagement through compelling narratives and evidence-based methodologies. Passionate about enhancing military mental health initiatives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Associate

Booz Allen Hamilton, Inc.
08.2022 - Current
  • Directed end-to-end capture management processes for federal government contracts, including market analysis, competitive assessments, and win strategies
  • Managed complex proposal development efforts, adhering to stringent deadlines and compliance standards, with particular expertise in FEDSIM procurements.
  • Collaborated across multidisciplinary teams to craft compelling narratives and solutions for proposals.
  • Leveraged industry knowledge and customer relationships to shape positioning strategies.
  • Applied technical writing and copy-editing skills to proposal content and managed a robust SharePoint-based content library.
  • Received top client feedback on FEDSIM proposal, showcasing outstanding execution.

Project Manager, Systematic/Rapid Reviews Lead

Booz Allen Hamilton, Inc.
12.2022 - 03.2025
  • Planned, executed, and delivered complex projects on time and within budget, managing project scopes, schedules, and resources effectively.
  • Led cross-functional teams using Agile methodologies to achieve project milestones, fostering collaboration, and resolving roadblocks.
  • Developed comprehensive project roadmaps, aligning deliverables with business objectives and stakeholder expectations.
  • Utilized project management tools (e.g., Trello, Microsoft Project, Smartsheet) to track progress, monitor risks, and ensure transparency across teams.
  • Conducted regular stakeholder communications, providing status updates, risk assessments, with actionable insights.
  • Championed continuous improvement initiatives, analyzing project outcomes, and implementing lessons learned to enhance future performance.
  • Developed and supported the creation of evidence-based, rigorous methodologies for two new, high-visibility initiatives focused on evidence briefs, systematic and rapid reviews.
  • Developed SES level communications and materials including talking points, toolkits, info papers and slick sheets by leveraging technical editing, graphic design, and research skills.
  • Increased stakeholders buy-in through evidence review innovations.
  • Established performance trackers to drive process improvements for client deliverables.

Survey Development and Dissemination Lead

Military Hearts Matter
02.2021 - 11.2023
  • Spearheaded the development of survey questions and deployment of heart health survey via Qualtrics with over two-thousand respondents.
  • Conducted detailed analyses and produced white papers for stakeholder dissemination, leveraging advanced survey tools that included Alchemer and Qualtrics and data visualization platforms including Tableau and Power BI.
  • Played a key role in launching Military Heart Health Days annually from 2021 to 2024, utilizing strategic communication/social media expertise that increased engagement by 30%.
  • Led business development efforts, driving a $250K annual funding increase through innovative proposals and stakeholder collaborations.
  • Spearheaded the development of a groundbreaking survey for Active-Duty, Reserve and Veteran communities on military heart and cardiovascular health. Findings led to policies curtailing the use of energy drinks on military installations.

Survey Creator and Spanish Translator

Booz Allen Hamilton, Inc.
09.2022 - 10.2023
  • Created and translated surveys from Spanish to English for several VA programs: Solid Start, Military Exposure Care, Outpatient Labs and Imaging, National Cemetery Administration, the Office of Community Care, Nutrition and Food Service, Civilian Health and Medical Program, and Beneficiary Travel Self-Service.

Senior Applied Social Scientist and Research Analyst

Blue Star Families
02.2021 - 08.2022
  • Conducted research, writing and data analysis for a groundbreaking study on Military and Veteran Families of Color, utilizing Excel and Python to analyze large, complex data sets and to apply predictive modeling.
  • Monitored key performance indicators (KPIs) related to military family pain points to drive policy recommendations for the Annual Military Family Lifestyle Survey, a high-visibility survey often cited by high-level military leadership.
  • Developed and facilitated Spanish-language focus groups and surveys, leveraging UI/UX tools to include AdobeXD, and Figma.
  • Presented findings at several high visibility conferences and events, as a keynote speaker and panelist focused on military family quality of life.
  • Co-developed the inaugural survey to help understand the experiences of military families of color, influencing long-lasting policy and program improvements for active duty, guard, reserve, and veteran families.

Director of Clinician Well-Being and Senior Program Officer (COVID)

National Academy of Science, Engineering and Medicine (NASEM)
03.2021 - 11.2021
  • Managed $8M emergency initiative in collaboration with the Office of the U.S. Surgeon General to address frontline healthcare worker burnout and suicide risk during the COVID pandemic, applying 9+ years of expertise in project management, social science research, HCD and UI/UX.
  • Conducted HCD/UI/UX research using tools like Mural and Axure; conducted focus groups and created survey content using Alchemer and Qualtrics. Proficient in journey mapping and persona development providing critical insights that helped inform policy changes across health sectors.
  • Automated reporting processes that reduced analysis time by 40%.
  • Streamlined operations through project management tools like Smartsheet and Jira, ensuring efficient collaboration across large geographically dispersed teams of over 300.
  • Secured $500K in additional funding through effective business development efforts.

Associate

Booz Allen Hamilton, Inc.
08.2018 - 03.2021
  • Provided SME support for the Department of Defense’s office of suicide prevention, leveraging expertise in military mental health and military suicide prevention.
  • Supported program evaluation and implementation, data analysis, and visualization efforts, employing tools like SAS and SPSS for suicide surveillance analysis.
  • Translated technical program evaluation and research findings, making them accessible to non-technical audiences.
  • Produced written content, data and data visualizations for quarterly and annual suicide report leveraging Python, SQL, and SAS.
  • Created and deployed automated media monitoring program using Natural Language Processing (NLP) in Python and R, which led to identification of reporting best practices that informed policy and served as the foundation for the creation of media training materials for a media roundtable.
  • Co-authored white papers focused on suicide prevention in military families for DoD/VA suicide prevention conference.
  • Co-developed the inaugural military family suicide report, influencing long-lasting policy improvements that inform suicide prevention programs focused on military families.

Subject Matter Expert (SME)

Booz Allen Hamilton, Inc.
06.2019 - 12.2019
  • Provided content and guidance in the development of SAPR Victim Advocates (VAs) training manual focused on principles of trauma-informed/trauma-centered care.
  • Created processes for emergency response/safety planning when survivors present with suicidal ideation.

Senior Consultant

Booz Allen Hamilton, Inc.
11.2016 - 05.2019
  • Served as interim Project Manager for a $5M contract, utilizing project management tools including Smartsheet and Trello for efficient budgeting and oversight.
  • Designed and piloted Spanish-language materials and social media messaging for Puerto Rico National Guard.
  • Conducted quantitative/qualitative research and Key Informant Interviews, translating findings into actionable policy recommendations that led to the development of Spanish-language content that increased engagement of Spanish-speaking military community members by 80%.
  • Conducted stakeholder workshops to ensure strategic alignment with client requirements.
  • Created a theory of change model to guide metrics, monitored and evaluated impact metrics to track social media engagement and ROI to drive continuous improvement.
  • Delivered multimedia content to reach 1M+ military families globally, using social media management tool Sprout Social, email marketing tool constant contact, website analytics tool HubSpot and Google Analytics, Graphic design using Adobe Photoshop and Canva, Content Management System platform -WordPress, Survey tool – Qualtrics, and Media Monitoring/Analytics through Meltwater.

Program Manager, Military Spouse Mental Health Professionals Pipeline

National Military Family Association (NMFA)
03.2015 - 11.2016
  • Implemented and led a pioneering initiative, utilizing business development acumen to increase funding from $20K to $100K during my eight-month tenure.
  • Conducted research and drafted policy proposals to ensure alignment with legislative priorities and to drive policy changes focused on military spouse employment in mental health fields.
  • Designed social media awareness campaigns leveraging graphic design skills and tools including Adobe XD and Figma that reached over 450,000 military families.
  • Fostered partnerships with private, nonprofit, and government organizations, utilizing strategic communication and project management tools including Canva and Hootsuite to ensure relevant strategic communications strategies for effective collaboration.

Military and Veterans Mental Health Policy Manager

National Alliance on Mental Illness (NAMI)
03.2015 - 03.2016
  • Represented NAMI on Capitol Hill, providing written and verbal testimony on military mental health-related legislation.
  • Conducted policy analysis and research to understand the implications of existing policies and identifying gaps using PolicyMap and Stata to analyze data and visualize policy impacts.
  • Led the development and execution of NAMI’s veteran-focused priorities, raising over $2M to support related programs and initiatives.
  • Collaborated with NAMI’s educational programs office to roll out the NAMI Homefront program.
  • Researched and developed messaging on military mental health policy issues for use across multiple media platforms including videos, radio and TV ads, social media posts, online articles, resources, and materials using tools to include Vimeo, Adobe Photoshop, and WordPress.
  • Conducted research on military community demographics, preferences, pain points and behaviors to inform policy and content development.
  • Pivotal role in passage of the Jason Simkakowski Memorial Act and the Clay Hunt Act by providing written and verbal testimony to HASC and SASC.

Suicide Prevention Researcher at Joint Base Andrews

The Geneva Foundation
06.2013 - 03.2015
  • Conducted research at Malcolm Grow MTF supporting 'Toward a Gold Standard for Suicide Risk Assessment' project led by Dr. Peter Gutierrez and Dr. Thomas Joiner.

Education

Post-Doctorate and Clinical Fellowship -

Harvard University
Cambridge, MA
01.2004

Ph.D. - Clinical Psychology

University of Vermont
Burlington, VT
01.2004

M.A. - Counseling Psychology

Boston College
Chestnut Hill, MA
01.1997

B.A. - Psychology

University of Massachusetts Dartmouth
North Dartmouth, MA
01.1995

Skills

  • Project Management
  • Agile methodologies
  • Applied Social Science Research
  • Program Evaluation
  • Strategic Communications
  • Market research
  • Business Development
  • DACIS
  • GovWin
  • Technical writing
  • Copy editing
  • Translation
  • Military mental health
  • Suicide prevention
  • Survey Design
  • Graphic design
  • Data analysis
  • Data visualization
  • SPSS
  • Tableau
  • Power BI
  • Excel
  • Machine learning
  • Artificial Intelligence
  • Natural Language Processing
  • Python
  • Pandas
  • TensorFlow
  • NumPy
  • Scikit-learn
  • Web analytics
  • Business Intelligence
  • Google Analytics
  • Adobe Analytics
  • BigQuery
  • UX Research
  • Surveys
  • Qualtrics
  • Lyssna
  • SurveyMonkey
  • Statista
  • Typeform
  • Alchemer
  • Human-Centered Design
  • Focus groups
  • Customer Journey Mapping
  • Persona Development
  • Figma
  • Adobe XD
  • Sketch
  • Behavioral analytics
  • A/B Testing
  • KPIs
  • Theory of Change
  • Logic Models
  • Content management
  • Competitive assessment
  • Risk assessment
  • Business development
  • Survey design
  • Team collaboration
  • Strategic planning
  • Process improvement
  • Budget management
  • Report writing
  • Decision-making
  • Interpersonal communication
  • Teamwork
  • Written communication
  • Organizational skills
  • Effective communication
  • Policy implementation
  • Analytical thinking
  • Teamwork and collaboration
  • Adaptability

Certification

  • Trauma Certification - PESI, 2020
  • Data Science 5K Fundamentals – General Assembly, 2018
  • Project Management Professional (PMP) - Project Management Academy, 2025

Key Experience

  • Booz Allen Hamilton, Inc., Lead Associate, 08/22, Present, JDA Account: Business Development, Proposal Coordinator/Capture Manager, 08/22, Present, Directed end-to-end capture management processes for federal government contracts, including market analysis, competitive assessments, and win strategies., Managed complex proposal development efforts, adhering to stringent deadlines and compliance standards, with particular expertise in FEDSIM procurements., Collaborated across multidisciplinary teams to craft compelling narratives and solutions for proposals., Leveraged industry knowledge and customer relationships to shape positioning strategies., Applied technical writing and copy-editing skills to proposal content and managed a robust SharePoint-based content library., Received top client feedback on FEDSIM proposal, showcasing outstanding execution., Office of Command Climate and Well-Being Integration (OCCWI), Project Manager, Systematic/Rapid Reviews Lead, 12/22, 03/25, Planned, executed, and delivered complex projects on time and within budget, managing project scopes, schedules, and resources effectively., Led cross-functional teams using Agile methodologies to achieve project milestones, fostering collaboration, and resolving roadblocks., Developed comprehensive project roadmaps, aligning deliverables with business objectives and stakeholder expectations., Utilized project management tools (e.g., Trello, Microsoft Project, Smartsheet) to track progress, monitor risks, and ensure transparency across teams., Conducted regular stakeholder communications, providing status updates, risk assessments, with actionable insights., Championed continuous improvement initiatives, analyzing project outcomes, and implementing lessons learned to enhance future performance., Developed and supported the creation of evidence-based, rigorous methodologies for two new, high-visibility initiatives focused on evidence briefs, systematic and rapid reviews., Developed SES level communications and materials including talking points, toolkits, info papers and slick sheets by leveraging technical editing, graphic design, and research skills., Increased stakeholders buy-in through evidence review innovations., Established performance trackers to drive process improvements for client deliverables., Veterans Experience Office (VEO), Survey Creator and Spanish Translator, 09/22, 10/23, Created and translated surveys from Spanish to English for several VA programs: Solid Start, Military Exposure Care, Outpatient Labs and Imaging, National Cemetery Administration, the Office of Community Care, Nutrition and Food Service, Civilian Health and Medical Program, and Beneficiary Travel Self-Service.
  • National Academy of Science, Engineering and Medicine (NASEM), Director of Clinician Well-Being and Senior Program Officer (COVID), 03/21, 11/21, Managed $8M emergency initiative in collaboration with the Office of the U.S. Surgeon General to address frontline healthcare worker burnout and suicide risk during the COVID pandemic, applying 9+ years of expertise in project management, social science research, HCD and UI/UX., Conducted HCD/UI/UX research using tools like Mural and Axure; conducted focus groups and created survey content using Alchemer and Qualtrics. Proficient in journey mapping and persona development providing critical insights that helped inform policy changes across health sectors., Automated reporting processes that reduced analysis time by 40%., Streamlined operations through project management tools like Smartsheet and Jira, ensuring efficient collaboration across large geographically dispersed teams of over 300., Secured $500K in additional funding through effective business development efforts.
  • Blue Star Families, Senior Applied Social Scientist and Research Analyst, 02/21, 08/22, Conducted research, writing and data analysis for a groundbreaking study on Military and Veteran Families of Color, utilizing Excel and Python to analyze large, complex data sets and to apply predictive modeling., Monitored key performance indicators (KPIs) related to military family pain points to drive policy recommendations for the Annual Military Family Lifestyle Survey, a high-visibility survey often cited by high-level military leadership., Developed and facilitated Spanish-language focus groups and surveys, leveraging UI/UX tools to include AdobeXD, and Figma., Presented findings at several high visibility conferences and events, as a keynote speaker and panelist focused on military family quality of life., Co-developed the inaugural survey to help understand the experiences of military families of color, influencing long-lasting policy and program improvements for active duty, guard, reserve, and veteran families.
  • Military Hearts Matter, Survey Development and Dissemination Lead, 02/21, 11/23, Spearheaded the development of survey questions and deployment of heart health survey via Qualtrics with over two-thousand respondents., Conducted detailed analyses and produced white papers for stakeholder dissemination, leveraging advanced survey tools that included Alchemer and Qualtrics and data visualization platforms including Tableau and Power BI., Played a key role in launching Military Heart Health Days annually from 2021 to 2024, utilizing strategic communication/social media expertise that increased engagement by 30%., Led business development efforts, driving a $250K annual funding increase through innovative proposals and stakeholder collaborations., Spearheaded the development of a groundbreaking survey for Active-Duty, Reserve and Veteran communities on military heart and cardiovascular health. Findings led to policies curtailing the use of energy drinks on military installations.
  • Booz Allen Hamilton, Inc., Associate, 08/18, 03/21, Defense Suicide Prevention Office Research, Evaluation, and Data Surveillance, Senior Social Scientist and Data Scientist, 08/18, 03/21, Provided SME support for the Department of Defense’s office of suicide prevention, leveraging expertise in military mental health and military suicide prevention., Supported program evaluation and implementation, data analysis, and visualization efforts, employing tools like SAS and SPSS for suicide surveillance analysis., Translated technical program evaluation and research findings, making them accessible to non-technical audiences., Produced written content, data and data visualizations for quarterly and annual suicide report leveraging Python, SQL, and SAS., Created and deployed automated media monitoring program using Natural Language Processing (NLP) in Python and R, which led to identification of reporting best practices that informed policy and served as the foundation for the creation of media training materials for a media roundtable., Co-authored white papers focused on suicide prevention in military families for DoD/VA suicide prevention conference., Co-developed the inaugural military family suicide report, influencing long-lasting policy improvements that inform suicide prevention programs focused on military families., Sexual Assault Prevention and Response Office (SAPRO), Subject Matter Expert (SME), 06/19, 12/19, Provided content and guidance in the development of SAPR Victim Advocates (VAs) training manual focused on principles of trauma-informed/trauma-centered care., Created processes for emergency response/safety planning when survivors present with suicidal ideation.
  • Booz Allen Hamilton, Inc., Senior Consultant, 11/16, 05/19, Psychological Health Center of Excellence, Psychological Health SME (CTR): Real Warriors Campaign, 11/16, 05/19, Served as interim Project Manager for a $5M contract, utilizing project management tools including Smartsheet and Trello for efficient budgeting and oversight., Designed and piloted Spanish-language materials and social media messaging for Puerto Rico National Guard., Conducted quantitative/qualitative research and Key Informant Interviews, translating findings into actionable policy recommendations that led to the development of Spanish-language content that increased engagement of Spanish-speaking military community members by 80%., Conducted stakeholder workshops to ensure strategic alignment with client requirements., Created a theory of change model to guide metrics, monitored and evaluated impact metrics to track social media engagement and ROI to drive continuous improvement., Delivered multimedia content to reach 1M+ military families globally, using social media management tool Sprout Social, email marketing tool constant contact, website analytics tool HubSpot and Google Analytics, Graphic design using Adobe Photoshop and Canva, Content Management System platform -WordPress, Survey tool – Qualtrics, and Media Monitoring/Analytics through Meltwater.
  • National Military Family Association (NMFA), Program Manager, Military Spouse Mental Health Professionals Pipeline, 03/15, 11/16, Implemented and led a pioneering initiative, utilizing business development acumen to increase funding from $20K to $100K during my eight-month tenure., Conducted research and drafted policy proposals to ensure alignment with legislative priorities and to drive policy changes focused on military spouse employment in mental health fields., Designed social media awareness campaigns leveraging graphic design skills and tools including Adobe XD and Figma that reached over 450,000 military families., Fostered partnerships with private, nonprofit, and government organizations, utilizing strategic communication and project management tools including Canva and Hootsuite to ensure relevant strategic communications strategies for effective collaboration.
  • National Alliance on Mental Illness (NAMI), Military and Veterans Mental Health Policy Manager, 03/15, 03/16, Represented NAMI on Capitol Hill, providing written and verbal testimony on military mental health-related legislation., Conducted policy analysis and research to understand the implications of existing policies and identifying gaps using PolicyMap and Stata to analyze data and visualize policy impacts., Led the development and execution of NAMI’s veteran-focused priorities, raising over $2M to support related programs and initiatives., Collaborated with NAMI’s educational programs office to roll out the NAMI Homefront program., Researched and developed messaging on military mental health policy issues for use across multiple media platforms including videos, radio and TV ads, social media posts, online articles, resources, and materials using tools to include Vimeo, Adobe Photoshop, and WordPress., Conducted research on military community demographics, preferences, pain points and behaviors to inform policy and content development., Pivotal role in passage of the Jason Simkakowski Memorial Act and the Clay Hunt Act by providing written and verbal testimony to HASC and SASC.
  • The Geneva Foundation, Suicide Prevention Researcher at Joint Base Andrews, 06/13, 03/15, Conducted research at Malcolm Grow MTF supporting 'Toward a Gold Standard for Suicide Risk Assessment' project led by Dr. Peter Gutierrez and Dr. Thomas Joiner.

Clearance

Secret

Level

Lead Associate

Percent Willing To Travel

100%

Training

  • Project Management Professional (PMP), 02/25 - Present
  • UX Portfolio, 02/25 - Present
  • Figma, 02/25 - Present
  • Business Intelligence with Power BI, 02/25 - Present
  • AI Applications for Business, 02/25 - Present
  • Agile Fundamentals, 02/25 - Present
  • AI/ML, 02/25 - Present
  • Python Certification Course, 02/25 - Present

Technical Skills

Advanced user of SPSS, Tableau, Power BI, and Excel for statistical modeling and generating actionable insights and impactful visualizations., Hands-on experience with AI including Natural Language Processing (NLP) and with ML, python, and its libraries including pandas, TensorFlow, NumPy, and Scikit-learn for conducting advanced and predictive analytics., Proficient in Google Analytics, Adobe Analytics, and BigQuery for tracking and optimizing web performance and reporting/handling of large datasets., Skilled in developing, collecting, cleaning, and analyzing data; monitoring trends, wireframing, prototyping, user testing, usability heuristics, benchmarking, and reporting; environmental scans and competitive analyses, leveraging tools including Qualtrics, Lyssna, Survey Monkey, Statista, Typeform, and Alchemer., Experienced in conducting focus groups, customer journey mapping, and persona development; using tools such as Figma, Adobe XD, and Sketch for prototyping., Proficient in A/B testing, use of proxies, KPIs, and theory of change and logic models to identify and measure user behavior change to drive data-driven strategies.

Personal Information

Willing To Relocate: True

Affiliations

  • Runner
  • Photographer
  • Volunteering with military focused non-profits
  • Family Readiness Group Leader
  • 2023 Hiring Our Heroes Impact Award Winner

Languages

Spanish
Native/ Bilingual
Portuguese
Professional
French
Elementary

Timeline

Project Manager, Systematic/Rapid Reviews Lead

Booz Allen Hamilton, Inc.
12.2022 - 03.2025

Survey Creator and Spanish Translator

Booz Allen Hamilton, Inc.
09.2022 - 10.2023

Lead Associate

Booz Allen Hamilton, Inc.
08.2022 - Current

Director of Clinician Well-Being and Senior Program Officer (COVID)

National Academy of Science, Engineering and Medicine (NASEM)
03.2021 - 11.2021

Survey Development and Dissemination Lead

Military Hearts Matter
02.2021 - 11.2023

Senior Applied Social Scientist and Research Analyst

Blue Star Families
02.2021 - 08.2022

Subject Matter Expert (SME)

Booz Allen Hamilton, Inc.
06.2019 - 12.2019

Associate

Booz Allen Hamilton, Inc.
08.2018 - 03.2021

Senior Consultant

Booz Allen Hamilton, Inc.
11.2016 - 05.2019

Program Manager, Military Spouse Mental Health Professionals Pipeline

National Military Family Association (NMFA)
03.2015 - 11.2016

Military and Veterans Mental Health Policy Manager

National Alliance on Mental Illness (NAMI)
03.2015 - 03.2016

Suicide Prevention Researcher at Joint Base Andrews

The Geneva Foundation
06.2013 - 03.2015

Post-Doctorate and Clinical Fellowship -

Harvard University

Ph.D. - Clinical Psychology

University of Vermont

M.A. - Counseling Psychology

Boston College

B.A. - Psychology

University of Massachusetts Dartmouth
Ingrid Herrera-Yee