Irisa Ingles

• Scheduled and rescheduled patients for cardiac tests.
• Coordinated patient scheduling and managed appointments for cardiac procedures.
• Assisted in maintaining accurate medical records and documentation within electronic health systems.
• Streamlined office operations by implementing efficient filing and retrieval processes for patient information.

• Managed clerical and secretarial duties including filing, faxing, answering phone calls, contacting providers, and scheduling patients for treatment orders.
• Managed scheduling and coordination for patient appointments in high-volume cardiac lab environment.
• Streamlined administrative processes, improving workflow efficiency across multiple departments.
• Supported medical staff by preparing necessary documentation and ensuring compliance with health regulations.

As a patient observer I provided constant bedside monitoring to help prevent injury, and ensure safety of the patient. I also assisted patients with minor tasks permitted by other medical staff such as eating, adjusting in bed/chair, etc

As a Virtual Monitor Tech I provided constant visual monitoring of multiple patient's at once to ensure safety of all patients assigned to virtual monitoring, as well as promptly notifying medical staff when assistance was needed in a patients room.

• Monitored patient behavior, ensuring safety and compliance with healthcare protocols.
• Documented observations, facilitating effective communication among healthcare team members.
• Assisted in the implementation of individualized care plans to enhance patient well-being.

• Managed executive schedules, prioritizing tasks and ensuring efficient time management.
• Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
• Facilitated communication between departments, streamlining information flow and collaboration.
• Developed and maintained filing systems, enhancing document retrieval efficiency.

• Configured and maintained network infrastructure to ensure optimal performance and security.
• Conducted system upgrades and patches to improve software reliability and user experience.
• Led troubleshooting efforts for hardware and software issues, minimizing downtime across operations.
• Used ticketing systems to manage and process support actions and requests.
• Provided technical support and training to personnel, enhancing team productivity and technology adoption.
• Filled in as team leader in the absence of my team's NCO, and assured that team members understood and performed duties properly and efficiently.