Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Jackson

Lynchburg

Summary

Dynamic youth ministry coordinator with a proven track record at St. Thomas More Catholic Church, excelling in youth engagement and pastoral care. Skilled in budgeting and problem-solving, I fostered spiritual growth and expanded community outreach, establishing strong relationships with youth and their families as well as mentoring young individuals for personal development.

Overview

10
10
years of professional experience

Work History

Coordinator of Youth Ministry

St. Thomas More Catholic Church
07.2017 - 06.2025
  • Implemented conflict resolution techniques resolving interpersonal issues among youth members maintaining a harmonious atmosphere.
  • Utilized various formats of teaching, such as storytelling and role-playing to facilitate deeper understanding and relatability of biblical stories.
  • Established safe spaces for young people experiencing challenges or crises, offering guidance, support, and resources as needed.
  • Developed strong relationships with local schools, expanding the reach of the ministry to more young people in the community.
  • Mentored young individuals, fostering their spiritual growth and personal development through one-on-one sessions and group activities.
  • Analyzed revenue and program cost data to determine budget priorities.
  • Identified and recruited potential volunteer workers.

Lead Sales Associate

Virginia ABC
06.2015 - 08.2017
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed and maintained knowledge of current sales and promotions.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Merchandising Execution Team Associate

Home Depot
05.2015 - 06.2017
  • Provided valuable insights to buyers on market trends, contributing to informed purchasing decisions and increased sales volume.
  • Assisted in training new team members on company policies and procedures, ensuring consistent execution across the team.
  • Streamlined product replenishment processes, minimizing stockouts and maximizing availability for customers.
  • Ensured accurate pricing by regularly updating price tags and promotional materials, reducing customer complaints and increasing sales potential.
  • Enhanced product visibility by creating eye-catching displays and implementing strategic merchandising techniques.
  • Managed seasonal transitions effectively, coordinating efforts across departments to ensure seamless execution of new merchandise layouts and markdowns.
  • Maintained a clean, organized store environment by executing detailed planograms and adhering to established visual guidelines.
  • Supported promotional events by setting up attractive displays, managing inventory levels effectively during peak periods.
  • Reduced shrinkage rates significantly through diligent monitoring of merchandise movement within the store and prompt reporting of discrepancies to management.

Education

Criminal Justice

New River Community College
Dublin, VA
08-2008

Skills

  • Youth engagement
  • Pastoral care
  • Collaborative mindset
  • Teaching experience
  • Volunteer management
  • Cultural awareness
  • Budgeting and finance
  • Fundraising expertise
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Active listening

Timeline

Coordinator of Youth Ministry

St. Thomas More Catholic Church
07.2017 - 06.2025

Lead Sales Associate

Virginia ABC
06.2015 - 08.2017

Merchandising Execution Team Associate

Home Depot
05.2015 - 06.2017

Criminal Justice

New River Community College

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Isaac Jackson