Isabella Nartey
Strasburg
Summary
A dedicated Human Biology graduate with strong foundational knowledge in anatomy, physiology, and molecular techniques, seeking to leverage hands-on lab experience and analytical skills in a research or clinical setting. Skilled in PCR, cell culture, and data analysis with a focus on meticulous, collaborative, and results-driven research.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Assistant
Heartland Dental
04.2026 - Current
- Coordinated scheduling and appointment management for dental professionals, enhancing operational efficiency.
- Streamlined patient intake processes, improving accuracy and reducing wait times.
- Assisted in the preparation of financial reports, ensuring compliance with company standards.
- Implemented electronic health record systems, increasing data accessibility for staff.
Director of Operations & Business Development
Jesiree's Chop House & Lounge
03.2023 - 06.2024
- Oversaw daily operations, ensuring seamless coordination between departments
- Led team meetings to align on strategic goals and operational improvements
- Managed vendor relationships to ensure quality and cost-effectiveness
- Implemented CRM software to streamline customer relationship management processes
Director of Operations and Business Development
Sall Restaurant & Lounge LLC
03.2018 - 01.2022
- Coordinated cross-functional teams to execute business development strategies
- Implemented training programs to enhance staff skills and performance
- Monitored market trends to identify new business opportunities
- Fostered a collaborative work environment to drive innovation and efficiency
- Developed policies to ensure compliance with financial industry regulations
Account Manager / Administrative Assistant-B2B Business Development
Sall Cleaning Services Inc
08.2016 - 11.2020
- Developed and executed sales strategies to acquire new business
- Conducted market research to identify potential clients and industry trends
- Collaborated with internal teams to deliver customized solutions for clients
- Utilized self-reliant and objective decision-making to resolve client issues
Dental Assistant
42nd St Dental
07.2013 - 09.2016
- Assisted dentists in patient procedures, ensuring smooth workflow and optimal patient comfort.
- Managed sterilization processes for dental instruments, maintaining compliance with health regulations.
- Educated patients on post-operative care and oral hygiene practices to enhance recovery and health outcomes.
- Collaborated with team members to develop efficient scheduling systems, reducing patient wait times.
Education
Bachelor of Science - Human Biology
Logan University
Chesterfield, MO04-2026
No Degree - Dental Hygiene
Hostos Community College of The City University of New York
Bronx, NY01-2014
No Degree - Financial Services Marketing Operations
Berkeley College
New York, NY01-2011
Skills
- Biology basics
- Biology and medicine
- Data collection techniques
- Clinical research ethics
- Biostatistics
- Good clinical practice
- Lab safety protocols
- Data logging
- Safe specimen handling
- Lab testing and reporting
- Trained in HIPAA compliance
- Hospitality Management
- Profit And Loss (P&L) Management
- Medical Office Procedures
- Healthcare Industry Knowledge
- PCR techniques
- Marketing Genius
- Laboratory techniques
- Data analysis
- Laboratory safety protocols
- Customer Relationship Management (CRM) Software
Accomplishments
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Resolved product issue through consumer testing.
- Operational Efficiency Enhancement: At Jesiree's Chop House & Lounge, developed and implemented strategic operational policies, utilizing innovative and thorough approaches, resulting in a 15% increase in overall efficiency.
Certification
Surgical Technology-Completion May 31st 2026.
Languages
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Timeline
Business Assistant
Heartland Dental
04.2026 - Current
Director of Operations & Business Development
Jesiree's Chop House & Lounge
03.2023 - 06.2024
Director of Operations and Business Development
Sall Restaurant & Lounge LLC
03.2018 - 01.2022
Account Manager / Administrative Assistant-B2B Business Development
Sall Cleaning Services Inc
08.2016 - 11.2020
Dental Assistant
42nd St Dental
07.2013 - 09.2016
Bachelor of Science - Human Biology
Logan University
No Degree - Dental Hygiene
Hostos Community College of The City University of New York
No Degree - Financial Services Marketing Operations
Berkeley College
PERSONALITY STRENGTHS
- Open-minded – Open to new ideas, yet values tradition
- Planful – Structured, meticulous, and achievement-oriented
- Engaged – Excels in teams and one-on-one interactions
- Considerate – Balances personal needs with empathy for others
- Composed – Remains calm under pressure
- Concise-communicating effectively