Professional pest control specialist equipped to handle wide range of pest management challenges. Background includes thorough inspections, preventive measures, and safe application of pest control solutions. Known for strong collaboration with team members and adaptability to changing environments. Competent in customer service and problem-solving, ensuring high standards and reliable results. Experienced with identifying and treating pest infestations using effective methods. Utilizes thorough inspection techniques and safe application practices to ensure successful outcomes. Track record of excellent problem-solving skills and strong customer relations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Technician
Moxie Pest Control Of Virginia
05.2024 - Current
Communicated with supervisor to report progress, discuss issues and seek guidance.
Kept detailed records of field measurements and data.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Prepared and submitted reports to document work performed and provide progress updates to management.
Assisted in training new hires on company protocol, increasing overall productivity within the department.
Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Delivered high-quality work by diligently following standard operating procedures.
Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Communicated with customers to provide updates, gather information and resolve issues.
Applied pesticides to inside and outside of structures utilizing company protocols.
Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Educated and advised customers on preventive measures to reduce pest infestations.
Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Drove to customer residences and places of business to inspect for pests.
Adhered to most stringent safety procedures when applying chemicals.
Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
Inspected commercial and residential buildings and structures for pest issues.
Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
Performed general pest control solutions such as bed bug and termite inspections and treatments.
Responded to customer inquiries and complaints regarding pest control services and solutions.
Inspected equipment for proper functionality to effectively facilitate application.
Applied chemical solutions on building surfaces to eliminate pests.
Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
Sales Associate
Sam’s
10.2022 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
JB Property Development
01.2020 - 01.2021
Lifted homes
Created decks
Painted homes
Dug footers
Poured concrete
Finished concrete
Built cages with rebar which I bent and welded
Poured grout
Had to speak with customers about production of their home by doing this I advanced my customer service
PSS/ Canon
01.2020 - 01.2020
Unloaded recyclable cartages on a conveyer belt with team members while learning communication skills
Had to work with speed
Sorted/organized material
Wal Mart
01.2018 - 01.2019
Provided customer service to customers on the phone by answering questions
Represented the company positively by accommodating all customers to achieve 100% satisfaction
Stocked chilled and dairy products while I learned the skill of time management