Isaiah Jones

Achieved operational efficiency by managing work center through sked 3.1 program. Guided sailors in the upkeep of essential equipment, including small arms and crew-served weapons. Delivered timely maintenance and repairs, ensuring all equipment met operational standards as the Work Center Supervisor.

Facilitated comprehensive marksmanship training, qualifying over 400 sailors annually to support command mission readiness as the commands Small Arms Marksmanship Instructor.

Achieved seamless operations by effectively managing requisition and tracking of repair parts as per work center supervisor instructions. Enhanced work center efficiency through strategic ordering of consumables. Drove mission fulfillment for assault craft unit by maintaining high equipment availability as Divisional Repair Parts Petty Officer.

Achieved optimal performance of Mark 38 Module 2 25mm auto service cannon through effective maintenance and operation on US naval warships. Enhanced weapon system reliability by implementing necessary software updates and hardware modifications. Elevated crew proficiency by conducting comprehensive training on operational and safety procedures as Command MK 38 MOD 2 Technical Representative.

• BUSSER
• Maintained cleanliness and organization of dining areas to enhance guest experience.
• Assisted servers by promptly clearing tables and resetting for new guests.
• DISHWASHER
• Operated dishwashing machinery to ensure timely cleaning of kitchenware.
• Maintained cleanliness and organization of dishwashing area for operational efficiency.
• PREP LINE COOK
• Prepared ingredients according to recipes, ensuring freshness and quality standards.
• Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
• Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
• LINE COOK
• Prepared and cooked high-quality dishes following standard recipes and presentation guidelines.
• Monitored cooking times and temperatures to maintain food quality and safety standards.
• Assisted in menu planning, contributing creative ideas for seasonal specials and promotions.
• HOST
• Welcomed and seated guests, ensuring efficient flow of service.
• Managed reservations and waitlists using digital management systems.
• Server
• Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
• Managed multiple tables simultaneously, prioritizing tasks to enhance dining experience efficiency.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Resolved customer complaints swiftly, improving overall guest satisfaction scores significantly.
• Developed strong rapport with regular patrons, personalizing service to increase loyalty.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• TRAINER
• Developed and delivered training programs to enhance employee skills and performance.
• Trained new staff in all roles listed above to ensure the highest standers and level of knowledge was met to maintain proper turn over of incoming and outgoing staff.
• Conducted assessments to evaluate training effectiveness and areas for improvement.
• SHIFT LEAD
• Supervised daily operations to ensure team adherence to safety protocols and operational standards.
• Trained and mentored new staff on workflow processes and customer service best practices.
• Coordinated shift schedules, optimizing coverage to meet fluctuating demand efficiently.
• Implemented process improvements that enhanced productivity and reduced operational delays.
• Monitored inventory levels, ensuring timely restocking of essential supplies and materials.
• Conducted performance evaluations for team members, providing constructive feedback for development.
• Collaborated with management to develop strategies for improving team performance and efficiency.
• Completed store opening and closing procedures and balanced tills.

• Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
• Managed inventory levels by restocking supplies and minimizing waste during shifts.
• Resolved guest concerns promptly, enhancing overall dining experience through effective communication.
• Supported kitchen staff during peak hours by expediting orders and maintaining food quality standards.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.