Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Josue Garcia

Manassas

Summary

Strategic Data Center Technician with extensive experience in leading teams and managing deployment workflows. Proficient in technical documentation and network troubleshooting, driving service deployment and operational compliance across diverse environments.

Overview

2
2
years of professional experience
3
3
Certifications

Work History

Data Center Technician Teir II

Microsoft
Richmond
10.2024 - Current
  • Experienced Data Center Technician (Tech 2) with a proven track record in hardware troubleshooting, network deployment, and operational support across RIC metro campus
  • Experience Includes Break fix, Deployment, Network Troubleshooting, Phy-net (tools: Port & serial number validator, Azwire, Optical link, Etc), CIS workflows(Baremetal), PNAAS
  • Experience troubleshooting H200 Nvidia OAI clusters.
  • Experience Leading Data center shift/team, setting priorities, and delivering on priorities established by DCPMS & DCTMs. Including Sev0,1,2

Data Center Technician

TEKsystems
Sterling(bl20)
01.2024 - 10.2024
  • Utilized tools such as SMTK and Rack Manager for diagnostics, maintaining compliance with operational standards while collaborating effectively with cross-functional teams to restore service swiftly and reliably.

Education

Associate of Applied Science - Cyber Security

Northern Virginia Community College
Annandale, VA
07-2025

Skills

  • Network troubleshooting
  • Hardware installation
  • Data management
  • Cybersecurity principles
  • Team leadership
  • Technical documentation
  • Deployment Workflows
  • CIS workflows
  • PNAAS( Serial validation, OS preload, OS Upgrade, Hardconfig, Etc)

Certification

COMPTIA A+

References

  • Nikola Stojanovic (DCTM |nistojanovic@microsoft.com)
  • Sergio Diaz (Senior Tech| sergiodiaz@microsoft.com)
  • George Boakye ( DCPM| boakyegeorge@microsoft.com )
  • Cole Neppi (DCPM |coleneppl@microsoft.com )
  • Ernest Randolph ( SeniorTech| Ernest.Randolph@microsoft.com )

Timeline

Data Center Technician Teir II

Microsoft
10.2024 - Current

Data Center Technician

TEKsystems
01.2024 - 10.2024

Associate of Applied Science - Cyber Security

Northern Virginia Community College
Josue Garcia