Josue Garcia
Manassas
Summary
Strategic Data Center Technician with extensive experience in leading teams and managing deployment workflows. Proficient in technical documentation and network troubleshooting, driving service deployment and operational compliance across diverse environments.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Data Center Technician Teir II
Microsoft
Richmond
10.2024 - Current
- Experienced Data Center Technician (Tech 2) with a proven track record in hardware troubleshooting, network deployment, and operational support across RIC metro campus
- Experience Includes Break fix, Deployment, Network Troubleshooting, Phy-net (tools: Port & serial number validator, Azwire, Optical link, Etc), CIS workflows(Baremetal), PNAAS
- Experience troubleshooting H200 Nvidia OAI clusters.
- Experience Leading Data center shift/team, setting priorities, and delivering on priorities established by DCPMS & DCTMs. Including Sev0,1,2
Data Center Technician
TEKsystems
Sterling(bl20)
01.2024 - 10.2024
- Utilized tools such as SMTK and Rack Manager for diagnostics, maintaining compliance with operational standards while collaborating effectively with cross-functional teams to restore service swiftly and reliably.
Education
Associate of Applied Science - Cyber Security
Northern Virginia Community College
Annandale, VA07-2025
Skills
- Network troubleshooting
- Hardware installation
- Data management
- Cybersecurity principles
- Team leadership
- Technical documentation
- Deployment Workflows
- CIS workflows
- PNAAS( Serial validation, OS preload, OS Upgrade, Hardconfig, Etc)
Certification
COMPTIA A+
References
- Nikola Stojanovic (DCTM |nistojanovic@microsoft.com)
- Sergio Diaz (Senior Tech| sergiodiaz@microsoft.com)
- George Boakye ( DCPM| boakyegeorge@microsoft.com )
- Cole Neppi (DCPM |coleneppl@microsoft.com )
- Ernest Randolph ( SeniorTech| Ernest.Randolph@microsoft.com )
Timeline
Data Center Technician Teir II
Microsoft
10.2024 - Current
Data Center Technician
TEKsystems
01.2024 - 10.2024
Associate of Applied Science - Cyber Security
Northern Virginia Community College