Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Italy Taylor

Norfolk

Summary

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating pleasant work environments for staff. Knowledgeable in food safety and sanitation protocols. Enthusiastic and driven candidate with experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.

Work History

Front of House Employee

Chick-fil-A
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission
  • Adhered to safe work practices, food safety regulations, and corporate guidelines
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations

Education

No Degree -

Matthew Fontaine Maury High School
322 Shirley Ave. Norfolk, Va
06.2026

Auto Mechanics

Norfolk Technical Center
1330 N Military Hwy, Norfolk Va
06.2025

Skills

  • Cash handling proficiency
  • Team player attitude
  • Multitasking capabilities
  • Problem-solving abilities
  • Computer literacy
  • Attention to detail
  • Time management
  • Strong work ethic
  • Excellent communication
  • Conflict Resolution
  • Adaptability
  • POS System Operation
  • Guest Service
  • Handling Complaints
  • I am very helpful, reliable, trustworthy, and I can quickly adapt to stressful situations if and when needed I'm a big team worker and strive to do the best I can in and outside the workplace I'm passionate about what I do

Affiliations

  • I'm enrolled in a auto mechanics course where I learn basic car maintenance and have increased my knowledge on cars and how they work. I also just auditioned for a summer program where I get to spend a month at Radford and take a course in Theatre.

Timeline

Front of House Employee

Chick-fil-A

No Degree -

Matthew Fontaine Maury High School

Auto Mechanics

Norfolk Technical Center
Italy Taylor