Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Itcela Medina

Manassas

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

2
2
years of professional experience
2025
2025
years of post-secondary education

Work History

Fast Food Worker

Chick-fil-A
Manassas
07.2024 - Current
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Stocked supplies and organized inventory for seamless daily operations.
  • Operated cash register to process customer payments accurately and efficiently.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Retail Sales Associate

Kohls Department Store
Woodbridge
09.2023 - 12.2023
  • Provided product information and answered customer questions.
  • Maintained store organization by restocking merchandise and arranging displays.
  • Collaborated with team members to achieve daily sales goals and improve service quality.
  • Educated customers on loyalty programs, enhancing their shopping experience at the store.
  • Completed transactions in an efficient manner while providing excellent customer service.

Education

Colgan High School
Manassas, Virginia

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Sales support
  • Communication skills
  • Organizational skills
  • Positive attitude
  • Adaptability to change

Languages

Spanish
Native/ Bilingual

Timeline

Fast Food Worker

Chick-fil-A
07.2024 - Current

Retail Sales Associate

Kohls Department Store
09.2023 - 12.2023

Colgan High School

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Itcela Medina